Office Assistant
4 days ago
Guardian Management is seeking a highly organized and professional Office Assistant to support our team at Park Tower Apartments. As an Office Assistant, you will play a critical role in ensuring the property meets all ownership goals and objectives, enforcing Guardian Management policies and procedures, and adhering to Fair Housing and Landlord Tenant Laws.
Key Responsibilities:
- Provide exceptional customer service to residents, responding to inquiries and resolving issues in a timely and professional manner.
- Coordinate communication between departments and between residents and the Community Manager.
- Assist with special projects and tasks as assigned by the Community Manager.
- Perform cleaning and maintenance tasks as needed, including cleaning facility common areas and residential apartments.
- Walk the property grounds daily to ensure cleanliness and curb appeal.
- Alert the supervisor of any potential liabilities or repairs.
- Respond to service requests and complete work orders in a timely and professional manner.
- Assist with basic maintenance tasks, such as toilet flow and cleaning, as needed.
- Follow confidentiality guidelines for all resident, property, owner, and Guardian information.
- Accurately record time worked and adhere to timekeeping guidelines.
Requirements:
- High school diploma or GED.
- At least one year of experience working in customer service, sales, marketing, or a related field.
- Excellent attention to detail and organizational skills.
- Strong mathematical skills.
- Ability to speak, read, and write in English.
- Ability to communicate effectively and in a timely manner, both verbally and in writing.
- Able to complete company training requirements within pre-determined deadlines.
Benefits:
- Competitive salary.
- Medical, vision, and prescription insurance.
- Dental insurance.
- Medical and dependent care FSA.
- Life and AD&D insurance.
- Employer-matched 401(k).
- Vacation time.
- Sick time.
- Paid holidays.
- Employee assistance program.
About Guardian Management:
Guardian Management is a developer, owner, and operator of multifamily properties, providing innovative real estate solutions dedicated to community and housing for all. Based in the Pacific Northwest, our customer-focused team is committed to supporting and lifting the communities we serve.
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