Training Program Manager

2 weeks ago

Troy, Michigan, United States Oakland Community Health Network Full time
Job Overview

The Training Program Manager plays a crucial role in the development, promotion, organization, management, and assessment of extensive training and educational initiatives for Oakland Community Health Network (OCHN).

Key Responsibilities
  • Leadership: Direct and supervise the daily functions of the Training Team.
  • Goal Management: Oversee and evaluate annual training objectives and targets.
  • Strategic Development: Collaborate in crafting the overall training strategy and departmental budget.
  • Staff Development: Provide guidance, mentorship, and coaching to Training personnel.
  • Content Review: Evaluate and authorize all training materials and curricula, ensuring compliance with OCHN branding standards.
  • Needs Assessment: Identify and evaluate training requirements through assessments and feedback.
  • Consultation: Offer expert advice to the provider network and OCHN personnel as necessary.
  • Relationship Building: Foster and maintain positive interactions with managers, OCHN staff, and other stakeholders, emphasizing excellent customer service.
  • Resource Provision: Ensure that OCHN staff and network possess the necessary tools, knowledge, skills, and confidence to deliver quality care.
  • Collaboration: Work with OCHN staff and leadership to address training needs effectively.
  • Additional Duties: Perform other responsibilities as assigned.
Qualifications

Education:

  • Bachelor's degree in a relevant field is required.
  • Master's degree is preferred.

Experience:

  • At least three years of administrative experience in human services, government, or healthcare-related sectors.
  • A minimum of three years in training development and execution.
  • At least three years in a managerial role.

Preferred Experience:

  • Experience in community mental health or integrated healthcare is preferred.
  • Familiarity with health education core competencies.
Core Competencies
  • Strong understanding of diverse learning styles.
  • Exceptional critical thinking and problem-solving abilities.
  • Proficient leadership, coaching, and team-building skills.
  • Excellent organizational capabilities with the ability to manage multiple priorities.
  • Sound decision-making skills based on operational needs.
  • Outstanding writing and editing proficiency.
  • In-depth knowledge of behavioral health and related systems in Michigan.
  • Ability to identify strengths and areas for improvement within staff skill sets and implement effective strategies for ongoing development.
  • Effective prioritization and communication skills.
  • Strong public speaking and training abilities.
  • Understanding of training and continuing education requirements.
  • Ability to mentor and coach others.
  • Competent problem-solving skills.
  • Capacity to collaborate with other teams to develop and manage new initiatives.
  • Demonstrated intercultural competency and experience working cross-culturally.
  • Proven ability to cultivate and sustain relationships and partnerships.
  • Strong technological skills in Microsoft Office, with a preference for knowledge in Adobe, web design, and LMS technology.
Managerial Skills
  • Ability to analyze complex operational or fiscal challenges and recommend effective solutions.
  • Capacity to foster a collaborative team environment that resolves issues and implements solutions for continuous improvement.
  • Ability to recruit, select, supervise, and evaluate the work of professional and administrative staff.
  • Ability to provide developmental opportunities for future succession planning.
  • Effective oral and written communication skills.
  • Ability to conduct productive meetings.
  • Capacity to initiate, plan, develop, coordinate, and implement system-wide programs.
  • Highly effective project management skills.
  • Strong interpersonal, active listening, negotiation, and conflict resolution skills.
  • Ability to respond appropriately to crisis situations.
Additional Information
  • Must have reliable transportation for offsite meetings or visits.
  • Availability for meetings and events outside standard office hours may be required.
  • Work primarily conducted in an office setting.
  • Hybrid work schedule options available.
  • The ideal candidate must be able to fulfill all physical requirements of the position with or without reasonable accommodation.

OCHN is dedicated to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that values and encourages our employees' differences.

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