Junior Residential Security Technician

2 weeks ago


Texarkana, Texas, United States TEKsystems Full time
Job Overview

Position Summary:

We are seeking a motivated individual to join our team as a Junior Residential Security Technician. This entry-level role is ideal for candidates with a strong work ethic and a willingness to learn.

Key Responsibilities:

The selected candidate will receive comprehensive training and will be responsible for:

  1. Installing and configuring security systems including burglar alarms, CCTV (both IP and Analog), DVRs, and access control systems for residential clients.
  2. Setting up window and door sensors, as well as smoke detectors.
  3. Troubleshooting signal issues to ensure optimal functionality of alarm systems.
  4. Engaging with customers on-site to provide hands-on support and address any inquiries.
  5. Testing and verifying the signals of installed equipment.
  6. Educating customers on the operation of their security systems and addressing any additional needs.
  7. Completing necessary documentation for each installation.
  8. Accurately tracking all materials used for each job prior to closing out with the dispatch center.
  9. Maintaining an organized inventory of products in the service vehicle.
  10. Delivering exceptional customer service at all times.
  11. Aiming for a 90% success rate in completed installations without the need for revisits.

Required Skills:

Ideal candidates will possess skills in:

  • Security systems
  • CCTV installation
  • Low voltage wiring
  • Troubleshooting
  • General maintenance and repair

Additional Qualifications:

Successful candidates will demonstrate a strong customer focus and professionalism in all interactions. Punctuality and reliability are essential.

Excellent communication skills are crucial, along with the ability to adapt to various situations. Candidates should exhibit strong interpersonal skills and the capacity to think quickly, ensuring customer confidence in resolving issues.

Tools and Equipment:

Candidates should have access to a 6-foot ladder, basic hand tools including screwdrivers and wire cutters, and a reliable vehicle for transportation.

Experience Level:

This position is suitable for entry-level candidates.



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