Network Installation Professional

2 months ago


Texarkana, Texas, United States Cable ONE Full time

About the Role

Cable ONE is seeking a highly skilled and motivated Field Technician to join our team. As a Field Technician, you will be responsible for installing and maintaining our customers' cable and internet services.

Key Responsibilities

  • Install and maintain customer service drops or outlets in residential and business properties.
  • Use electronic test equipment and online diagnostic tools to troubleshoot and repair reception performance issues.
  • Ensure proper upstream and downstream signal levels at each termination on the customer's premises.
  • Proactively suggest upgrades of existing services and educate customers on their new/existing equipment.
  • Perform other duties as needed to drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Values.

Requirements

  • A good driving record and a valid driver's license in the state you are applying.
  • Flexibility to work overtime and on-call as needed.
  • Problem-solving skills and ability to listen to customers and present solutions in a positive manner.
  • Ability to work in small and confined areas, lift up to 80 lbs., work on a ladder, and work in all weather conditions.
  • Demonstrated at least 3 months of customer service or related experience and/or training.
  • High school diploma or GED.
  • Regular and predictable attendance is required.

Benefits

  • Medical, dental, and vision plans – start when you start.
  • Life insurance (self, spouse, children).
  • Paid time off (vacation, holiday, and personal/sick days).
  • 401(k) – 100% company match (match program starts first day of service, up to 5% of eligible compensation).
  • Group Legal plan with Identity Theft Protection.

Additional Perks

  • Tuition reimbursement (up to $5,250 on 1st year).
  • Free cable and internet services to associates who live in a serviceable area.
  • Cell Phone for work or monthly cell allowance provided.
  • Vehicle and tools provided for daily work purposes, if residing within reasonable radius from office location.
  • Annual community support to various organizations across the U.S.
  • Associate recognition & awards programs.
  • Advancement opportunities.
  • Collaborative work environment.

We're an Award-Winning Organization

  • Forbes' "America's Best Midsized Employers"


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