Network Installation Professional
2 months ago
About the Role
Cable ONE is seeking a highly skilled and motivated Field Technician to join our team. As a Field Technician, you will be responsible for installing and maintaining our customers' cable and internet services.
Key Responsibilities
- Install and maintain customer service drops or outlets in residential and business properties.
- Use electronic test equipment and online diagnostic tools to troubleshoot and repair reception performance issues.
- Ensure proper upstream and downstream signal levels at each termination on the customer's premises.
- Proactively suggest upgrades of existing services and educate customers on their new/existing equipment.
- Perform other duties as needed to drive our Purpose, fulfill our Brand Principles, and abide by our Organization's Values.
Requirements
- A good driving record and a valid driver's license in the state you are applying.
- Flexibility to work overtime and on-call as needed.
- Problem-solving skills and ability to listen to customers and present solutions in a positive manner.
- Ability to work in small and confined areas, lift up to 80 lbs., work on a ladder, and work in all weather conditions.
- Demonstrated at least 3 months of customer service or related experience and/or training.
- High school diploma or GED.
- Regular and predictable attendance is required.
Benefits
- Medical, dental, and vision plans – start when you start.
- Life insurance (self, spouse, children).
- Paid time off (vacation, holiday, and personal/sick days).
- 401(k) – 100% company match (match program starts first day of service, up to 5% of eligible compensation).
- Group Legal plan with Identity Theft Protection.
Additional Perks
- Tuition reimbursement (up to $5,250 on 1st year).
- Free cable and internet services to associates who live in a serviceable area.
- Cell Phone for work or monthly cell allowance provided.
- Vehicle and tools provided for daily work purposes, if residing within reasonable radius from office location.
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs.
- Advancement opportunities.
- Collaborative work environment.
We're an Award-Winning Organization
- Forbes' "America's Best Midsized Employers"
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