Collections and Recovery Representative

7 days ago


Laurel, Montana, United States PeopleShare Inc Full time
Collections Representative Needed

We are seeking a skilled Collections Representative to join our team at PeopleShare Inc. as a Collections Representative. The ideal candidate will have at least 12 months of experience in a collections call center, preferably with third-party collections.

Responsibilities:
  • Contact consumers with past due accounts and negotiate payment arrangements.
  • Display empathy and professionalism while negotiating outstanding balances.
  • Ensure compliance with all applicable laws and regulations regarding debt collections.
  • Follow established collection scripts and processes.
  • Accurately document all activities using our system.
Requirements:
  • High School diploma or equivalent.
  • One to Three years of similar or related experience.
  • Excellent interpersonal, analytical, problem-solving, and communication skills.
  • Self-motivated, team-oriented, confident, and customer service-focused.
  • Ability to adapt negotiation skills to different scenarios and be versed in situational problem-solving.
  • Ability to multi-task.


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