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Collection Representative
4 months ago
Job Details:
- Schedule: Monday-Friday
- Two days: 9:15am to 6pm
- Three days: 8am to 4:45pm
- Location: Mt. Laurel, NJ
- Pay Rate: $18-$20hr
Job Description for Collections Rep: We are currently seeking a Collections Representative for our office in Mt. Laurel, NJ. The ideal candidate will have at least 12 months of experience in a collections call center, preferably with third-party collections. Strong familiarity with dialer systems, computer literacy, and excellent communication skills are essential.
Responsibilities for Collections Rep:
- Work a 40-hour shift per week according to the provided schedule.
- Contact consumers with past due accounts and negotiate payment arrangements.
- Display empathy and professionalism while negotiating outstanding balances.
- Ensure compliance with all applicable laws and regulations regarding debt collections.
- Follow NRA collection scripts and processes.
- Accurately document all activities using the system.
Qualifications:
- High School diploma or GED
- One to Three years of similar or related experience
- Excellent interpersonal, analytical, problem-solving, and communication (telephone and written) skills
- Self-motivated / team orientated / confident / customer service focused
- Must have the ability to adapt negotiation skills to different scenarios and be versed in situational problem solving
- Ability to multi-task
If you meet the qualifications and are interested in joining our team, please apply now
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