Customer Service Representative

4 days ago


Laurel, Montana, United States PeopleShare Inc Full time

Job Title: Collections Representative

Job Type: Temp to Hire

Job Description:

We are seeking a skilled Collections Representative to join our team at PeopleShare Inc. As a Collections Representative, you will be responsible for contacting consumers with past due accounts and negotiating payment arrangements.

Responsibilities:

  • Contact consumers to discuss outstanding balances and negotiate payment plans.
  • Display empathy and professionalism while communicating with consumers.
  • Ensure compliance with all applicable laws and regulations regarding debt collections.
  • Follow established collection scripts and processes.
  • Accurately document all activities using our system.

Requirements:

  • At least 12 months of experience in a collections call center, preferably with third-party collections.
  • Strong familiarity with dialer systems and computer literacy.
  • Excellent communication and negotiation skills.


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