Collections Strategy Lead

9 hours ago


Marina del Rey, California, United States Vanguardyachtsales Full time
Job Description

We are seeking a seasoned Collections Specialist to join our team at Vanguardyachtsales. As a key member of our collections team, you will be responsible for contacting clients and collecting outstanding payments in a professional and timely manner.

Key Responsibilities:

  • Process customer refunds and review account alterations
  • Resolve client inconsistencies and collect overdue payments
  • Balance trustful relationships with clients and ensure timely payments
  • Utilize excellent communication and negotiation skills to resolve collections challenges

Requirements:

  • Strong knowledge of collections practices, laws, and regulations
  • Excellent verbal and written communication skills
  • Proven leadership skills with the ability to motivate and guide a team
  • Exceptional organizational and time management skills
  • Analytical mindset with the ability to analyze data and make data-driven decisions

Preferred Qualifications:

  • Bachelor's degree in business administration, finance, or a related field
  • Minimum of 3-5 years of experience in collections, preferably in a supervisory or managerial role
  • Knowledge of legal and regulatory requirements related to collections

Salary Expectation:

According to industry estimates, a Collections Manager can earn an average salary of $125,000 per year, based on $10,500 monthly salaries submitted to LinkedIn and other hiring sites.



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