Night Operations Manager
4 days ago
Job Title: Night Manager
Department: Branch Floor
Supervisor: Branch Manager
FLSA: Exempt
Position Summary:
The Night Manager is responsible for supervising and training Stockers and Hi Lo Drivers during the second shift, from 12pm to 9pm. This role ensures friendly, efficient, and professional customer service, while maintaining compliance with established sales and security policies and procedures.
Essential Functions:
- Supervises, trains, and evaluates Stockers and Hi Lo Drivers.
- Ensures friendly, efficient, and professional customer service.
- Ensures compliance with established sales and security policies and procedures.
- Investigates and resolves customer complaints in a timely and professional manner.
- Assists customers with product location and detailed information when needed.
- Plans and prepares work schedules to include lunch and vacation.
- Ensures shipments are unloaded and stocked timely and accurately.
- Performs other work-related duties as required and assigned.
Education, Experience, and Skills Required:
A background in P&L, inventory control, merchandising, hiring and training staff, front-end, merchandising, cash control, payroll, security, and loss prevention is mandatory. Effective leadership and communication skills are also required, along with a high level of interpersonal skills to handle sensitive situations. A commitment to company values and strong customer orientation is essential.
Work Environment:
The work environment is generally room temperature, with occasional changes due to proximity to exit doors and receiving docks.
Acknowledgement:
I fully understand the responsibilities and qualifications required for this job and am capable of performing the required functions.
Compensation: $18.09 to $17.50 per hour
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