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Hotel Operations Manager

2 months ago


Dearborn, Michigan, United States Towneplace Suites Dearborn Full time
Job Summary:

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at TownePlace Suites Dearborn. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and driving revenue growth.

Key Responsibilities:
  • Hotel Operations: Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
  • Guest Services: Ensure that all guests receive exceptional service, responding to their needs and resolving any issues promptly.
  • Revenue Growth: Develop and implement strategies to increase revenue, including sales and marketing initiatives.
  • Team Management: Lead and motivate a team of hotel staff, providing coaching, training, and development opportunities.
  • Financial Management: Manage the hotel's budget, ensuring that expenses are controlled and revenue is maximized.
  • Compliance: Ensure that the hotel operates in compliance with all relevant laws, regulations, and company policies.
Requirements:
  • Experience: At least 6 years of progressive experience in hotel operations, with a proven track record of success.
  • Education: Bachelor's degree in Hospitality, Business, or a related field.
  • Skills: Strong leadership and management skills, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment.
What We Offer:
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits: A comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement plan, and paid time off.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.