IT Operations Supervisor

2 weeks ago


Dearborn, Michigan, United States Comprehensive Logistics Co., Inc. Full time

Overview:

Be part of a dynamic and innovative environment at Comprehensive Logistics Co., Inc. (CLI), where we are driving our agile expansion into diverse markets while enhancing our existing market presence. Your expertise will contribute significantly to our ongoing momentum.

As a lean organization, we prioritize talent and offer you the chance to engage in the evolving third-party logistics sector, distinguished by our advanced contract manufacturing processes, including integrated robotics, vision-based error-proofing, and cutting-edge IT applications in digital material flow management.

If you thrive on tackling challenges, from intricate operational details to substantial strategic issues with transformative industry implications, we welcome your application.

At Comprehensive Logistics Co., Inc. (CLI), we value individuals who are committed to refining processes and fostering teamwork.

Position: IT Operations Supervisor

  • Manage the installation and support of all IT hardware.
  • Oversee the implementation and maintenance of both purchased and proprietary software.
  • Participate in mandatory meetings.
  • Provide operational support during your shift and potentially during off-hours as required.
  • Conduct maintenance and repairs on equipment.
  • Troubleshoot various system-related challenges.
  • Establish and enforce computer security protocols.
  • Support our computer networking systems.
  • Deliver technical assistance on-site or through remote communication.
  • Supervise a small team of IT technicians.
  • Regularly audit our systems to ensure operational efficiency.

Qualifications:

  • Bachelor's Degree or equivalent in Computer Science or Business is preferred.
  • Demonstrated knowledge of computer hardware and software applications.
  • Strong verbal and written communication skills.
  • Ability to identify the root cause of customer issues, whether in person, via chat, or over the phone.
  • 3-5 years of relevant IT experience, including a minimum of 1 year in a supervisory role.
  • Experience in automotive, warehouse, or manufacturing settings is preferred.
  • Strong problem-solving abilities and decision-making skills aligned with company standards.
  • Capability to work effectively under pressure with minimal supervision.
  • Logical thinking skills.
  • Willingness to cover various shifts, including nights and weekends as necessary.

Comprehensive Logistics Co., Inc. (CLI) is dedicated to fostering a diverse workplace and proudly stands as an equal opportunity employer.



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