Regional Operations Manager

2 weeks ago

Raynham, Massachusetts, United States Baskin Robbins Full time

Position Title: Regional Operations Manager

Reports to: Director of Operations

Direct Reports: Store Management Teams

Job Summary: The Regional Operations Manager at Baskin Robbins oversees their Store Management teams in providing a customer experience that exceeds expectations. This role is accountable for the seamless operation of multiple locations, typically ranging from 5 to 8 stores. The Regional Operations Manager exemplifies adherence to company policies and procedures, setting a standard for team members.

Principal Responsibilities:

Team Development

+ Responsible for the recruitment, hiring, performance evaluations, and professional growth of team members.

+ Ensure effective training resources are utilized.

+ Conduct regular team meetings to share essential operational updates.

Operational Excellence

+ Foster a culture prioritizing employee well-being in the stores.

+ Monitor and report on training advancements.

+ Guarantee a safe and healthy work environment, adhering to all safety and sanitation regulations.

+ Ensure compliance with brand standards, recipes, and marketing initiatives.

+ Prepare and follow through on action plans for store remodels and openings.

Financial Performance

+ Continuously evaluate and enhance profitability.

+ Provide guidance and feedback to Store and Assistant Store Managers regarding brand standards and cost management.

+ Drive sales by creating actionable plans to boost business performance.

+ Ensure the necessary tools and systems are in place for the rollout of new products and processes.

Key Competencies:

Customer Focus

+ Understand and exceed customer expectations.

+ Build and maintain strong customer relationships.

+ Act with urgency in addressing customer needs.

+ Seek continuous improvement in customer satisfaction.

+ Resolve customer issues following company protocols.

Results Orientation

+ Maintain high standards for self and team.

+ Consistently achieve or surpass objectives.

+ Contribute to overall team success and understand individual roles within the team.

+ Set priorities and focus on key activities.

Problem Solving

+ Identify and address challenges effectively.

+ Utilize available information to make informed decisions.

+ Determine root causes of issues and implement preventative measures.

+ Empower team members to resolve problems independently.

Interpersonal Skills

+ Cultivate strong relationships with team members.

+ Demonstrate integrity and respect in all interactions.

+ Encourage teamwork and collaboration.

+ Lead effectively and negotiate when necessary.

Team Building

+ Communicate team objectives clearly.

+ Monitor progress and hold team members accountable.

+ Foster a positive team environment.

+ Recognize and celebrate team achievements.

Conflict Resolution

+ Understand conflicts through active listening.

+ View conflicts as opportunities for growth.

+ Resolve issues based on facts and company policies.

+ Escalate matters as needed.

Employee Development

+ Collaborate with team members to create development plans.

+ Regularly review progress and adjust plans as necessary.

+ Assign challenging tasks to promote growth.

+ Identify training needs and provide resources for development.

Business Acumen

+ Understand market trends and apply insights to business strategies.

+ Approach challenges with innovative solutions.

+ Analyze financial metrics to identify trends and set goals.

+ Communicate key performance indicators effectively.

Visionary Leadership

+ Establish clear and meaningful goals aligned with organizational objectives.

+ Communicate a compelling vision to the team.

+ Connect daily tasks to the broader mission and values of the organization.

Strategic Thinking

+ Anticipate future trends and their potential impact on the organization.

+ Develop clear strategies to achieve program goals.

+ Think strategically and connect across various functions.

  • NPI Engineering Operations Manager

    2 weeks ago

    Raynham, Massachusetts, United States J&J Family of Companies Full time

    NPI Engineering Operations ManagerOverviewDePuy Synthes, part of the Johnson & Johnson Family of Companies, is seeking a dedicated NPI Engineering Operations Manager to join our dynamic team. This role is essential for overseeing new product initiatives (NPI) related to Implant and Instrument programs, focusing on externally sourced products.About UsAt...

  • NPI Engineering Operations Manager

    2 weeks ago

    Raynham, Massachusetts, United States Johnson and Johnson Full time

    Johnson & Johnson, a leader in healthcare innovation, is seeking a skilled NPI Engineering Operations Manager to join our dynamic team. This role is essential in overseeing the end-to-end manufacturing engineering processes for new product initiatives (NPI) within our diverse portfolio. At Johnson & Johnson, we prioritize health and well-being, leveraging...

  • Plumbing/HVAC Operations Manager

    2 days ago

    Raynham, Massachusetts, United States RCL Mechanical Full time

    Job SummaryRCL Mechanical is seeking a highly skilled and experienced Plumbing/HVAC Operations Manager to join our team. As a key member of our management team, you will be responsible for leading our field service team and ensuring the delivery of exceptional customer service.Key ResponsibilitiesLead and Mentor Field Staff: Provide guidance and support to...

  • Heavy Vehicle Operator and Waste Management Specialist

    2 weeks ago

    Raynham, Massachusetts, United States masstowncareers Full time

    Heavy Vehicle Operator and Waste Management SpecialistCompany: Masstown Careers |The Masstown Careers is actively seeking skilled individuals for the Heavy Vehicle Operator and Waste Management Specialist role. This position offers a full-time commitment of 40 hours per week, operating from Tuesday to Saturday. Compensation is competitive and based on...

  • Operations Director

    5 days ago

    Raynham, Massachusetts, United States Cape Cod Cafe Full time

    Job OverviewCape Cod Cafe is seeking a highly skilled and experienced Operations Manager to lead our restaurant team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, maintaining high standards of food quality, service, and customer satisfaction.Key ResponsibilitiesLeadership and...

  • Operations Director

    2 days ago

    Raynham, Massachusetts, United States Cape Cod Cafe Full time

    Job OverviewCape Cod Cafe is seeking a highly skilled and experienced Operations Director to lead our restaurant operations and drive business growth.Key ResponsibilitiesStrategic PlanningDevelop and implement business strategies to increase revenue and profitabilityConduct market research and analyze competitor activityTeam ManagementRecruit, train, and...

  • Operations Maintenance Supervisor

    2 weeks ago

    Raynham, Massachusetts, United States Jobot Full time

    About the Role:This position is essential for overseeing and enhancing the maintenance operations within our organization. The Maintenance Supervisor will play a pivotal role in ensuring that all production machinery is effectively maintained to meet operational standards and safety regulations.Key Responsibilities:Lead the development and execution of a...

  • Retail Operations Supervisor

    2 weeks ago

    Raynham, Massachusetts, United States Marshalls Full time

    Join Our Team at Marshalls!As a Retail Operations Supervisor, you will play a crucial role in supporting the Store Manager in various essential functions:Merchandising: Collaborate on creative strategies to enhance product presentation and drive sales.Operations: Assist in the management of daily store operations to ensure efficiency and...

  • Retail Operations Supervisor

    2 weeks ago

    Raynham, Massachusetts, United States Spencer Gifts Full time

    Spencer'sJobID: J3R41Y6849T7LCGSWTFPosition: As a Retail Operations Supervisor at Spencer's, your responsibilities will include:Guest Engagement: Cultivating and sustaining exceptional customer service experiences.Team Support: Assisting the Store Manager with various operational tasks to ensure smooth store functionality.Sales Optimization: Driving maximum...

  • Senior Practice Operations Leader

    2 weeks ago

    Raynham, Massachusetts, United States LifeStance Health Full time

    Position Overview: The Senior Practice Operations Leader oversees the daily functions of the front office for designated practice locations, ensuring high-quality service for both in-person and remote patients as well as clinicians. EMPLOYEE BENEFITS: As a full-time member of LifeStance Health, you will receive a comprehensive benefits package that includes...

  • Facilities Operations Supervisor

    2 weeks ago

    Raynham, Massachusetts, United States WinnCompanies Full time

    WinnCompanies is on the lookout for a Facilities Operations Supervisor to lead, mentor, and enhance a dedicated team at a vibrant residential community.In this pivotal role, you will manage the maintenance activities of the property, oversee maintenance personnel, and execute various maintenance tasks.This position typically follows a standard work schedule:...

  • Restaurant Operations Director

    5 days ago

    Raynham, Massachusetts, United States Baskin Robbins Full time

    Job SummaryThe District Leader at Baskin-Robbins leads their Restaurant Management teams in delivering a service experience that exceeds guest expectations. This role is responsible for the continuous operations of 5-8 locations, setting an example for team members by adhering to company policies and procedures.Key ResponsibilitiesTeam EnvironmentRecruit,...

  • Warehouse Operations Specialist

    2 days ago

    Raynham, Massachusetts, United States Lineage Logistics Holding, LLC Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Warehouse Operations Specialist to join our team at Lineage Logistics Holding, LLC. As a key member of our operations team, you will be responsible for ensuring the efficient and safe movement of products within our warehouse facilities.Key Responsibilities:Pick and Move Products: Safely and...

  • Restaurant Manager

    5 days ago

    Raynham, Massachusetts, United States Cape Cod Cafe Full time

    Job OverviewCape Cod Cafe is seeking a highly skilled and experienced Operations Manager to lead our restaurant team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, maintaining high standards of food quality, service, and customer satisfaction.Key ResponsibilitiesLeadership and...

  • HVAC Field Operations Supervisor

    2 weeks ago

    Raynham, Massachusetts, United States Revise Full time

    Summary/Objective Revise seeks a dedicated and experienced HVAC Field Operations Supervisor to oversee the daily activities of our skilled HVAC Install & Service Technicians. This role is crucial in ensuring the smooth operation of our field team, delivering exceptional customer service, and maintaining the highest standards of quality...

  • Business Development Manager

    5 days ago

    Raynham, Massachusetts, United States Cape Cod Cafe Full time

    Job OverviewCape Cod Cafe is seeking a highly skilled and experienced Operations Manager to lead our restaurant team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, maintaining high standards of food quality, service, and customer satisfaction.Key ResponsibilitiesLeadership and...

  • Labeling Operations Coordinator

    1 week ago

    Raynham, Massachusetts, United States Kelly Full time

    Project Coordinator RoleKelly Services is actively seeking a Project Coordinator for a prominent client.Collaboration: Work closely with Labeling Project Leads to ensure compliance with labeling specifications.Commitment Management: Ensure that project deadlines are adhered to for various initiatives.Communication: Relay business-related challenges or...

  • Labeling Project Manager

    2 weeks ago

    Raynham, Massachusetts, United States Kelly Full time

    Project CoordinatorKelly Services is actively seeking a Project Coordinator for one of our esteemed clients.Role Overview: Collaborates with the Overall Labeling Project Leads within TechOps to ensure that the necessary labeling specifications are met for project delivery.Project Management: Guarantees that project deadlines are adhered to regarding labeling...

  • Automotive Financial Manager

    2 weeks ago

    Raynham, Massachusetts, United States Mastria Automotive Full time

    Job OverviewCompany Background: Mastria Auto Group is a well-established name in the automotive sector, boasting over five decades of experience. Our strong reputation is a testament to our unwavering dedication to both our workforce and clientele, underpinned by our fundamental values of ethics, professionalism, customer orientation, intelligence,...

  • Experienced Sales Manager for GMC Cadillac

    1 week ago

    Raynham, Massachusetts, United States Mastria GMC Cadillac Full time

    Job OverviewAbout Our Company: Mastria Auto Group has established a strong presence in the automotive sector over the past 50 years. Our esteemed reputation is founded on a steadfast commitment to our workforce and clientele, underpinned by our core values of ethics, professionalism, customer orientation, intelligence, dedication, and resourcefulness. We...