Restaurant Manager

7 days ago


Raynham, Massachusetts, United States Cape Cod Cafe Full time
Job Overview

Cape Cod Cafe is seeking a highly skilled and experienced Operations Manager to lead our restaurant team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, maintaining high standards of food quality, service, and customer satisfaction.

Key Responsibilities
  • Leadership and Management
    • Recruit, train, and develop a high-performing team of restaurant staff, ensuring they have the skills and knowledge to deliver exceptional customer service.
    • Hold team members accountable for their performance, addressing any issues promptly and providing constructive feedback.
    • Develop and implement effective training programs to enhance staff skills and knowledge.
  • Operational Excellence
    • Oversee the day-to-day operations of the restaurant, ensuring seamless execution of our business plan.
    • Monitor and control costs, ensuring profitability and maximizing revenue.
    • Implement and maintain high standards of food quality, safety, and hygiene.
  • Customer Satisfaction
    • Develop and implement strategies to drive customer satisfaction and loyalty.
    • Monitor and respond to customer feedback, ensuring prompt resolution of any issues.
  • Business Development
    • Identify opportunities to drive business growth and development, working closely with the management team to implement new initiatives.
    • Monitor and analyze sales data, identifying trends and areas for improvement.
Requirements
  • Education and Experience
    • Associate's degree or equivalent experience.
    • Minimum 3 years of supervisory experience in a restaurant or hospitality setting.
  • Skills and Qualities
    • Strong leadership and management skills.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong analytical and problem-solving skills.


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