Front Desk Liaison and Specimen Collector
5 days ago
We are seeking a highly skilled Front Desk Liaison and Specimen Collector to join our team in Vancouver, WA.
About the RoleThis position serves as the primary point of contact for internal and external customers, providing exceptional service and support. The successful candidate will interact with clients of the court and program participants for registration, intake, specimen collection for drug testing, and collecting payments.
Key Responsibilities- Input contractual information into Monitoring Software System
- Resolve internal and external registration/intake inquiries
- Act as a delegate for the website's email account by responding to emails and forwarding emails to appropriate staff members
- Monitor and update Participant's records
- Answer multi-line phone
The ideal candidate will possess:
- A high school diploma or equivalent
- Clerical/office experience preferred
- Intermediate Microsoft Office suites user skills
- Excellent communications skills both written and oral
The following qualifications are desirable:
- An associate's degree from an accredited college or university
- Intermediate level experience with internet/email
- Spanish communications both written and verbal
The estimated annual salary for this role is $45,000 - $55,000, depending on experience. Benefits include health insurance, paid time off, and opportunities for professional growth and development.
Please note that the successful candidate must pass a Washington State Criminal History Background check prior to employment and provide two employment and two personal references.
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