Front Desk Representative

2 days ago


Vancouver, Washington, United States TownePlace Suites Portland Vancouver Full time
Job Description

At TownePlace Suites Portland Vancouver, we're looking for a highly skilled and enthusiastic Front Desk Agent to join our team. This role is ideal for individuals who enjoy working in a fast-paced environment and have excellent communication skills.

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. As a Front Desk Agent, you will be responsible for ensuring that all guests receive a friendly, efficient, and error-free check-in and check-out experience.

Responsibilities
  • Coordinate with other departments to ensure all guest requests are met.
  • Answer questions regarding the local area and facilities, providing proper directions and resources to positively influence each guest's stay.
  • Demonstrate proper phone etiquette, including transferring calls, taking messages, and making reservations.
  • Follow proper cash handling procedures and post and reconcile charges applied to guest receipts.


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