Customer Experience Coordinator

2 days ago


Vancouver, Washington, United States Crunch Fitness Full time
About Our Team

We are a diverse and welcoming group of professionals who share a passion for health and fitness.

Our Values:

  • We are committed to inspiring others to reach their fitness goals.
  • We prioritize excellent customer service, ensuring a positive experience for all members.
  • We foster a supportive and inclusive work environment, promoting teamwork and collaboration.

Job Description

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team.

Responsibilities:

  • Provide exceptional customer service, responding to member inquiries and resolving issues promptly.
  • Manage membership sales and promotions, ensuring a high level of customer satisfaction.
  • Maintain accurate records and data entry, adhering to company procedures.

Requirements:

  • High School Diploma or equivalent.
  • Current CPR certification.
  • Minimum one year of customer service experience.

Benefits:

  • A competitive hourly rate of $13.50, plus commissions.
  • A comprehensive training program to ensure success in the role.
  • Ongoing support and feedback from management.


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