Pet Care Customer Support Representative

1 week ago


San Antonio, Texas, United States Barkaritaville Pet Resort Full time
Barkaritaville Pet Resort is seeking a dedicated Full-Time Customer Service Specialist to deliver exceptional service that delights our clients and their pets. If you are passionate about animals and enjoy engaging with people, this role may be a great fit for you.

This position offers a starting pay of $15.00 based on experience, along with comprehensive employee benefits such as medical, dental, paid time off (PTO), 401K, tips, continuing education, and discounts on products and services.

ABOUT BARKARITAVILLE PET RESORT

We are a premier, full-service pet resort designed to create a stress-free and enjoyable environment for pets. Our offerings include lodging, grooming, daycare, and training, all tailored to meet the unique needs of each pet. With over 25 years of experience in the pet industry, we pride ourselves on our locally owned and managed facility.

To maintain our high standards, we ensure our team is enthusiastic, professionally presented, and well-trained. We invest in continuing education to keep our skills sharp and relevant.

A DAY IN THE LIFE OF A CUSTOMER SERVICE SPECIALIST

As a Customer Service Specialist, you will be the first point of contact for our clients, providing them with quality service and support. Your responsibilities will include taking reservations, addressing inquiries, and resolving any issues, both in person and over the phone.

When checking pets in for services, you will warmly greet clients, listen attentively, and ensure all instructions are followed. You will manage client billing and daily cash reports with precision and care. Given the nature of our business, you will also assist with various aspects of pet care as needed. This role thrives in a dynamic, fast-paced environment filled with interaction with both pets and their owners.

QUALIFICATIONS FOR A CUSTOMER SERVICE SPECIALIST
  • High school diploma or equivalent
  • 3+ years of customer service experience
  • Strong multitasking abilities
  • Ability to work in a fast-paced environment
  • Professional phone etiquette
  • Proficient in computer use, including in-house software and Microsoft Office
  • Capacity to learn and retain information accurately
  • Ability to handle animals gently and humanely
  • Genuine passion for both people and pets
While prior experience in a pet resort or similar setting is advantageous, it is not mandatory. If you possess a positive attitude, are a reliable team player, and have excellent communication skills, you may be an ideal candidate for this role.

CUSTOMER SERVICE SPECIALIST WORK SCHEDULE

Stability is crucial for our operations, and consistent attendance is highly valued. Our front office operates from 7:00 am to 6:00 pm on weekdays, with additional hours on every other Saturday and scheduled Sunday pick-ups.

If you believe you would excel in this customer service role within the pet care industry, we encourage you to submit your application. We look forward to the possibility of working together.

  • San Antonio, Texas, United States Barkaritaville Pet Resort Full time

    Barkaritaville Pet Resort is seeking a dedicated Full-Time Customer Service Specialist to deliver exceptional service that delights our clients and their pets. If you are passionate about both people and animals, and are eager to gain experience in the pet care industry with a well-regarded establishment that fosters a dynamic work atmosphere, we encourage...


  • San Antonio, Texas, United States Barkaritaville Pet Resort Full time

    Barkaritaville Pet Resort is seeking a dedicated Full-Time Customer Service Specialist to deliver exceptional service that delights both clients and their pets. If you are passionate about animals and enjoy interacting with people, this role could be a great fit for you. This position offers a starting wage of $15.00 based on experience, along with...


  • San Antonio, Texas, United States Barkaritaville Pet Resort Full time

    Job OverviewBarkaritaville Pet Resort is seeking a dedicated Full-Time Customer Service Associate to deliver exceptional service that delights both our human and animal clients. If you are passionate about providing outstanding customer experiences and have a love for pets, this role could be the perfect fit for you.This position offers a starting salary of...


  • San Antonio, Texas, United States Qonten Full time

    Client Support AssociateWelcoming clients and assisting them with their pets' needsManaging incoming calls and conducting follow-up communicationsProviding guidance on general pet care and maintenanceAs a Client Support Associate at Qonten, you will be instrumental in delivering outstanding service and enhancing the health and happiness of pets. Join our...


  • San Antonio, Texas, United States Vcajobs Full time

    **Job Summary:**VCAjobs is seeking a highly skilled and compassionate Client Service Representative to join our team. As a Client Service Representative, you will be the first point of contact for our clients and their pets, providing exceptional customer service and ensuring a positive experience for all.**Key Responsibilities:**• Provide exceptional...


  • San Antonio, Texas, United States Inkspirenize Full time

    Job Title: Junior Customer Support Representative Location: Remote Job Type: Full-Time Job Overview: In the role of a Junior Customer Support Representative, you will serve as the initial point of contact for our clientele, delivering outstanding service and assistance. Your responsibilities will include managing inquiries, resolving challenges, and ensuring...

  • Pet Care Specialist

    2 weeks ago


    San Antonio, Texas, United States My Pet's Vet - Wilderness Oaks Full time

    Job OverviewMy Pet's Place Wilderness Oaks is seeking a dedicated Lodging Technician to join our vibrant team at our new facility dedicated to boarding, daycare, and grooming services. Our mission is to ensure that every pet feels at home while providing top-notch care and attention.Key ResponsibilitiesEngage and play with dogs to ensure their happiness and...


  • San Antonio, Texas, United States Thrive Pet Healthcare Specialists - San Antonio Full time

    About Thrive Pet Healthcare SpecialistsWe are a leading provider of veterinary care services, dedicated to delivering exceptional patient care and support to our team members. Our mission is to create a collaborative and inclusive environment that fosters growth, development, and well-being for all.Job SummaryWe are seeking a highly skilled Veterinary...


  • San Antonio, Texas, United States Barkaritaville Pet Resort Full time

    Job OverviewBarkaritaville Pet Resort is seeking a Full-Time Customer Service Representative who is passionate about providing exceptional service to both clients and their beloved pets. If you enjoy interacting with people and have a love for animals, this position may be a great fit for you.This role offers a starting salary of $15.00 based on experience,...


  • San Antonio, Texas, United States My Pet's Vet - Wilderness Oaks Full time

    Job OverviewMy Pet's Place Wilderness Oaks is seeking a dedicated Lodging Technician to join our team at our new facility focused on canine daycare, boarding, and grooming services. Our mission is to create a welcoming environment for pets and their owners, ensuring that every furry guest enjoys their stay with us.Key ResponsibilitiesEngage and play with...


  • San Antonio, Texas, United States Babcock Hills Veterinary Hospital Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Babcock Hills Veterinary Hospital. As a key member of our hospital staff, you will be responsible for providing exceptional customer service to our clients and their pets.Key ResponsibilitiesClient Communication: Welcome clients and pets,...


  • San Antonio, Texas, United States Thrive Pet Healthcare Specialists - San Antonio Full time

    About Thrive Pet Healthcare SpecialistsWe are a leading provider of veterinary care services, dedicated to delivering exceptional patient care and support to our team members. Our mission is to create a collaborative and inclusive environment that fosters growth, development, and well-being for all.Job SummaryWe are seeking a highly skilled Veterinary...


  • San Antonio, Texas, United States Community Care Partners Full time

    Job SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Community Care Partners. As a Patient Service Representative, you will be responsible for providing exceptional customer service and ensuring a seamless patient experience.Key ResponsibilitiesCustomer Service: Provide top-notch customer service to patients,...


  • San Antonio, Texas, United States Endorse Infinity Full time

    Position OverviewAt Endorse Infinity, we are committed to empowering businesses in the digital landscape. We are seeking a dedicated Entry-Level Customer Service Representative to become a vital part of our team.Key ResponsibilitiesResponding to customer inquiries with professionalism and clarity.Assisting clients with account-related issues to ensure...


  • San Antonio, Texas, United States Vcajobs Full time

    Pet Care Client AdvisorCategory: Veterinary Client ServicesJob Overview:As a vital member of our team, you will engage with clients and their pets, ensuring a welcoming and informative experience. Your role encompasses a variety of essential functions that contribute to the overall satisfaction of our clients.Key Responsibilities:Provide exceptional customer...


  • San Antonio, Texas, United States Thrive Pet Healthcare Full time

    Veterinary Technician Manager Full-time Position Location: Leon Valley, Texas About the RoleCovenant Care Animal Hospital, a member of the Thrive Pet Healthcare network, is seeking a Veterinary Technician Manager to enhance our veterinary services. In this pivotal role, you will be instrumental in delivering exceptional care to pets and ensuring a supportive...


  • San Antonio, Texas, United States Destination Pet, LLC Full time

    About UsDestination Pet, LLC is a leading provider of veterinary services, dedicated to delivering high-quality, compassionate care to pet families. Our team of experienced professionals is committed to creating a connected care network of trustworthy partners who bring innovative solutions to the pet industry.Job SummaryWe are seeking a skilled Associate...


  • San Antonio, Texas, United States Thrive Pet Healthcare Full time

    About Thrive Pet HealthcareWe are a community of 400 clinics forming an extraordinary network of unparalleled resources and people. Our mission is to empower your best care for pets, their families, and yourself.Job SummaryWe are seeking a skilled Veterinary Technician to join our team at Thrive Pet Healthcare Specialists in San Antonio. As a Veterinary...


  • San Antonio, Texas, United States Methodist Le Bonheur Healthcare Full time

    Overview At Methodist Le Bonheur Healthcare, we are committed to making a positive impact in our communities. As a Customer Service Representative, you will join a team that values dedication and service. Employee Benefits Methodist Le Bonheur Healthcare offers a comprehensive benefits package designed to support the health, life, career, and retirement of...


  • San Antonio, Texas, United States Thrive Pet Healthcare Full time

    Veterinary Technician Manager Full-time Position Location: Leon Valley, Texas About the RoleAs a Veterinary Technician Manager, you will be pivotal in enhancing the lives of pets by delivering thorough care throughout their health journey. Your impactful work will encompass a variety of responsibilities, from hands-on outpatient treatments and laboratory...