Front Desk Manager
1 week ago
At Royal Plaza, Inc., we are seeking a highly skilled and experienced Front Desk Manager to join our team. The ideal candidate will have a strong background in hospitality and excellent customer service skills.
Key Responsibilities:- Manage front desk operations, including managing budgets and records, checking office supplies, and performing duties as per the procedure.
- Train and recruit new staff members, and manage shift schedules to ensure seamless service delivery.
- Provide exceptional customer experience by answering queries and resolving issues in a timely and satisfactory manner.
- Ensure hygiene and cleanliness around the front desk area, and supervise staff to organize duties effectively.
- Manage all bookings, take calls, and respond to emails to provide excellent customer service.
- Create reports on performance and provide feedback to the general manager.
- Keep records updated with current information and analyze performance to provide reviews for improvements.
- A high school diploma or GED is required, and a Bachelor's degree in Hospitality or a related field is preferred.
- At least 2 years of experience working as a Front Desk Manager in a reputable organization is necessary.
- Knowledge of the industry and its practices, as well as good organization and management skills, are essential.
- Strong verbal and writing skills, including report writing, are required.
- A good leader with training abilities is necessary to succeed in this role.
- We offer group insurance, paid time off, referral bonuses, hotel discounts, and voluntary benefits to enhance our Associates' health and well-being.
-
Front Desk Supervisor
2 weeks ago
Marlborough, Massachusetts, United States Royal Plaza, Inc. Full timeJob Summary:As a Front Desk Supervisor at Royal Plaza, Inc., you will be responsible for ensuring the smooth operation of the front office team. Your primary goal will be to provide excellent customer service and ensure that all guests have a positive experience. You will be responsible for supervising the front desk team, training and developing their...
-
Front Desk Team Lead
2 weeks ago
Marlborough, Massachusetts, United States Royal Plaza, Inc. Full timeFront Desk SupervisorAt Royal Plaza, Inc., we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional customer service, and leading a team of front desk associates.Key...
-
Front Desk Supervisor
4 days ago
Marlborough, Massachusetts, United States Royal Plaza, Inc. Full timeJob SummaryAs a Front Desk Supervisor at Royal Plaza, Inc., you will be responsible for ensuring the smooth operation of the front office team. This includes supervising daily shift processes, training and directing team members, and resolving customer issues in a timely and efficient manner.Key Responsibilities* Supervise and train front desk team members...
-
Front Desk Representative
4 days ago
Marlborough, Massachusetts, United States Buffalo Lodging Associates Full timeFront Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hampton Inn by Hilton-Boston/Marlborough. As the face of our hotel, you will be responsible for providing exceptional service to all guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Greet guests and complete the...
-
Front Desk Representative
2 weeks ago
Marlborough, Massachusetts, United States Goldfish Swim School - Marlborough Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative at Goldfish Swim School - Marlborough. As the first point of contact for our customers, you will be responsible for providing exceptional service, processing sales and registration transactions, and promoting a positive image for our...
-
Front Desk Representative
3 weeks ago
Marlborough, Massachusetts, United States Goldfish Swim School - Marlborough Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative at Goldfish Swim School - Marlborough. As the first point of contact for our customers, you will be responsible for providing exceptional service, processing sales and registration transactions, and promoting a positive image for our...
-
Front Desk Customer Service Representative
3 days ago
Marlborough, Massachusetts, United States Goldfish Swim School - Marlborough Full timeJob Title: Front Desk Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Customer Service Representative. As the first point of contact for potential and current Goldfish customers, you will be responsible for presenting a positive image for the company and promoting...
-
Front Desk Representative
5 days ago
Marlborough, Massachusetts, United States Royal Plaza, Inc. Full timeJob Summary:As a Front Desk Agent at Royal Plaza, Inc., you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless stay experience. Key Responsibilities: Insure guest satisfaction at all times. Checking in arriving guests courteously and efficiently. Confirm reservation information and room...
-
Front Desk Representative
1 month ago
Marlborough, Massachusetts, United States Pyramid Global Hospitality Full timeAbout UsAt Pyramid Global Hospitality, we prioritize our employees' growth and well-being. Our company culture is built on the principles of diversity, development, and inclusivity. We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off. Our commitment to employee development is reflected in our training...
-
Front Desk Agent
1 month ago
Marlborough, Massachusetts, United States Pyramid Global Hospitality Full timeAbout UsAt Pyramid Global Hospitality, we prioritize our employees' growth and well-being. Our company culture is built on the principles of diversity, inclusivity, and employee development. We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off. Our commitment to employee satisfaction is reflected in our...
-
Front Desk Agent
3 weeks ago
Marlborough, Massachusetts, United States Embassy Suites Boston Marlborough Full timeAbout UsAt Embassy Suites Boston Marlborough, we prioritize our employees' growth and well-being. Our company culture is built on the principles of diversity, development, and inclusivity. We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Our commitment to employee development is reflected in our...
-
Front Desk Agent
1 month ago
Marlborough, Massachusetts, United States Pyramid Global Hospitality Full timeAbout UsAt Pyramid Global Hospitality, we're dedicated to creating a supportive and inclusive work environment that fosters growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including comprehensive health...
-
Front Desk Agent
2 weeks ago
Marlborough, Massachusetts, United States Pyramid Global Hospitality Full timeAbout UsAt Pyramid Global Hospitality, we're dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.We offer a range of employment...
-
Front Desk Supervisor
2 weeks ago
Marlborough, Massachusetts, United States Embassy Suites Boston Marlborough Full timeAbout UsAt Embassy Suites Boston Marlborough, we prioritize our employees' well-being and growth. Our company culture emphasizes diversity, development, and inclusivity, providing a supportive work environment that fosters success. We offer comprehensive benefits, including health insurance, retirement plans, and paid time off, as well as unique perks like...
-
Front Desk Supervisor
2 months ago
Marlborough, Massachusetts, United States Pyramid Global Hospitality Full timeAbout UsAt Pyramid Global Hospitality, we prioritize our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, and development. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of employment benefits, including...
-
Front Desk Representative
4 days ago
Marlborough, Massachusetts, United States Embassy Suites Boston Marlborough Full timeAbout Embassy Suites Boston MarlboroughWe are a company that values our employees and is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building...
-
Front Desk Supervisor
1 week ago
Marlborough, Massachusetts, United States Embassy Suites Boston Marlborough Full timeAbout UsAt Embassy Suites Boston Marlborough, we prioritize our employees' growth and well-being. Our supportive and inclusive work environment fosters diversity, development, and a sense of belonging. We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks like on-site wellness...
-
Full-time Front Desk Supervisor
1 week ago
Marlborough, Massachusetts, United States Pyramid Global Hospitality Full timeAbout UsAt Pyramid Global Hospitality, we're dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.We offer a range of...
-
Front Desk Agent
4 days ago
Marlborough, Massachusetts, United States Pyramid Global Hospitality Full timeJob SummaryAs a Front Desk Agent with Pyramid Global Hospitality, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless stay experience. This role requires a high level of patience, tact, and diplomacy to handle guest requests and resolve conflicts in a professional manner.Key...
-
Part-Time Front Desk Representative
2 weeks ago
Marlborough, Massachusetts, United States Buffalo Lodging Associates Full timeAbout the RoleWe are seeking a skilled and friendly Part-Time Front Desk Agent to join our team at the Hampton Inn by Hilton-Boston/Marlborough-277 Boston Post Road, Marlborough, MA 01752. As the face of the hotel, you will provide exceptional service to all guests, ensuring a memorable and enjoyable stay.ResponsibilitiesGreet guests and complete the...