Front Desk Agent

4 weeks ago


Marlborough, United States Buffalo Lodging Associates Full time
Hampton Inn by Hilton-Boston/Marlborough-277 Boston Post Road, Marlborough, MA 01752

We are currently looking for a Part-Time Front Desk Agent to join our Team Our 142-room Hampton Inn by Hilton in Marlborough is located near Apex Entertainment and many corporate offices. We're off US 20 and I-495, ten minutes from I-90. New England Sports Center and New England Baseball Complex are three miles away. Our guests from all over the country enjoy a daily complimentary delicious breakfast. The Hampton Inn is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

This position requires open availability and flexibility with schedule. Typical shifts include: 7AM-3PM, 3PM-11PM and 12PM-8PM. Must be able to work weekends and holidays when needed.

The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include:

  • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.
  • Handles cash, credit card information and goods at the property
  • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
  • Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring:

The ideal candidate is one who embodies Buffalo Lodging's culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:
  • Customer Service experience, in a hotel setting preferred.
  • Hilton experience is a plus.
  • High School diploma or equivalent is preferred.
  • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
  • Must have valid drivers license, and acceptable driving history subject to company approval .
What We Offer You:

At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:
  • Paid Weekly (Every Friday)
  • Medical, Dental & Vision Insurance
  • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
  • Paid Vacation and Sick Time
  • Paid Holidays
  • Tuition Reimbursement
  • Flexible Spending Account
  • Company Paid Life Insurance
  • Company Paid Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Employee Assistance Program
  • Hotel Discounts - for You, Your Friends and Family
  • Wellness Programs
  • Monthly Employee Appreciation Activities & Events
  • Learning and Development Opportunities
  • Employee Referral Program

  • Front Desk Agent

    2 weeks ago


    Marlborough, United States Pyramid Global Hospitality Full time

    Join our dynamic team at Embassy Suites in Marlborough as a Front Desk Agent and embark on an exciting journey with Pyramid Hotel Group. Shift: Mostly 3-11 pm As a Front Desk Agent, you'll be the face of our hotel, welcoming guests with warmth and pr Front Desk, Agent, Hospitality

  • Front Desk Agent

    7 days ago


    Marlborough, MA, United States Pyramid Global Hospitality Full time

    Join our dynamic team at Embassy Suites in Marlborough as a Front Desk Agent and embark on an exciting journey with Pyramid Hotel Group. Shift: Mostly 3-11 pm As a Front Desk Agent, you'll be the face of our hotel, welcoming guests with warmth and pr Front Desk, Agent, Hospitality Pyramid Global Hospitality

  • Front Desk Agent

    3 weeks ago


    Marlborough, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...


  • Marlborough, United States Embassy Suites Boston Marlborough Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...


  • Marlborough, United States Embassy Suites Boston Marlborough Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...


  • Marlborough, Connecticut, United States H&R Block Full time

    Are you a detail-oriented and organized individual with excellent communication skills? If so, we encourage you to apply for our Front Desk Administrative Assistant position at H&R Block.As a CSP/Receptionist, you will serve as the primary point of contact for clients, ensuring a smooth and efficient experience.Key Responsibilities:Manage incoming and...


  • Marlborough, United States Embassy Suites Boston Marlborough Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...


  • Marlborough, United States Buffalo Lodging Associates Full time

    Hampton Inn Marlborough - 277 Boston Post Rd West, Marlborough, MA 01752 We are looking for Front Office Supervisor to join our Team! The Front Office Supervisor is Responsible for coordinating the front office operations of the hotel while providing support to the management team. Responsibilities include: Assists in overseeing guest services and front...


  • Marlborough, MA, United States Buffalo Lodging Associates Full time

    Hampton Inn Marlborough - 277 Boston Post Rd West, Marlborough, MA 01752 We are looking for Front Office Supervisor to join our Team! The Front Office Supervisor is Responsible for coordinating the front office operations of the hotel while providing support to the management team. Responsibilities include: Assists in overseeing guest services and front...


  • Marlborough, Massachusetts, United States Extended Stay Full time

    Company Overview:At Extended Stay, we offer a unique opportunity for individuals to join our team as a Housekeeper. As a member of our housekeeping staff, you will play a critical role in ensuring the comfort and satisfaction of our guests.Job Description:We are seeking a highly motivated and detail-oriented individual to assist with cleaning assigned guest...

  • Cashier

    4 weeks ago


    Marlborough, United States Home Depot Full time

    Job Description Position Purpose: $15.00 an hour. Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information...

  • Cashier

    1 week ago


    Marlborough, United States Home depot Full time

    Job DescriptionPosition Purpose:$15.00 an hour. Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information...

  • Hotel Receptionist

    16 hours ago


    Marlborough, Massachusetts, United States True North Hotel Group Inc Full time

    Job DescriptionWe are seeking a Front Desk Associate to join our team at the Hyatt Place in Marlborough, MA. As a key member of our hotel staff, you will be responsible for providing exceptional customer service to our guests.Greet and check-in guests, issuing room keys and directing them to their rooms.Respond to guest inquiries and resolve any issues that...


  • Marlborough, United States Hawthorne Lane Full time

    This global corporation is seeking an Events/Conference Coordinator to organize moving pieces across a busy office. The ideal candidate has communication skills for scheduling needs, strong MS Office experience, event organization, and a knack for jumping between tasks while providing ownership and reliability across a team. This long-term temporary...


  • Marlborough, United States Hawthorne Lane Full time

    This global corporation is seeking an Events/Conference Coordinator to organize moving pieces across a busy office. The ideal candidate has communication skills for scheduling needs, strong MS Office experience, event organization, and a knack for jumping between tasks while providing ownership and reliability across a team. This long-term temporary...


  • Marlborough, United States Hawthorne Lane Full time

    This global corporation is seeking an Events/Conference Coordinator to organize moving pieces across a busy office. The ideal candidate has communication skills for scheduling needs, strong MS Office experience, event organization, and a knack for jumping between tasks while providing ownership and reliability across a team. This long-term temporary...

  • Physical Therapist

    1 week ago


    Marlborough, United States ECHN Full time

    Physical Therapist - Tuition Reimbursement at ECHN summary: As a Physical Therapist at a small community hospital, the position involves evaluating patients, selecting and applying treatments to improve functional abilities, and providing education to patients and their families. This role includes collaboration in an interdisciplinary approach and may...


  • Marlborough, United States ECHN Full time

    Physical Therapist, Outpatient at ECHN summary: As a Physical Therapist in an outpatient setting, I evaluate and treat patients to improve or restore their function through various therapeutic exercises and interventions. I collaborate with an interdisciplinary team and engage in community education while providing clinical education to students. My role...


  • Marlborough, United States ECHN Full time

    Physical Therapist, Inpatient at ECHN summary: As a Physical Therapist in an inpatient setting at a community hospital, you will evaluate and treat patients to improve or restore their function. The role involves developing individualized treatment plans and educating patients and their families on home exercise programs. Additionally, you will have...

  • Physical Therapist

    1 week ago


    Marlborough, United States ECHN Full time

    Physical Therapist - 15k sign-on bonus at ECHN summary: As a Physical Therapist at our community hospital, you will provide patient evaluations and appropriate treatments to improve or restore function. You will also engage in interdisciplinary collaboration, educate patients and their families, and participate in community health initiatives. Our...