Front Office Operations Coordinator

3 weeks ago


Marlborough, Massachusetts, United States Buffalo Lodging Associates, LLC Full time
Job Description

We are seeking a highly skilled Front Office Supervisor to oversee the front office operations of our hotel.

The ideal candidate will have excellent customer service skills and be able to work effectively in a fast-paced environment.

Key Responsibilities:

  • Coordinate front office operations, including guest services and front desk duties.
  • Supervise front office staff, including interviewing, hiring, training, and evaluating employee performance.
  • Ensure superior service is a priority and foster a positive work environment.
  • Manage front desk duties, including greeting guests, handling reservations, and processing payments.
  • Develop and implement strategies to improve guest satisfaction and hotel operations.

About Buffalo Lodging Associates:

Buffalo Lodging Associates is a hotel management company that values true hospitality and excellence in customer service.

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off.

Requirements:

  • High school diploma or equivalent required.
  • Customer service experience in a hotel setting preferred.
  • Computer knowledge, including intranet, property management system, and Microsoft Office.
  • Valid driver's license and acceptable driving history required.

What We Offer:

  • Paid weekly.
  • Medical, dental, and vision insurance.
  • Competitive 401(k) retirement savings plan with employer match.
  • Paid vacation and sick time.
  • Paid holidays.
  • Tuition reimbursement.
  • Flexible spending account.
  • Company-paid life insurance.
  • Company-paid short-term disability insurance.
  • Long-term disability insurance.
  • Employee assistance program.
  • Hotel discounts for employees, friends, and family.
  • Wellness programs.
  • Monthly employee appreciation activities and events.
  • Learning and development opportunities.
  • Employee referral program.

Buffalo Lodging Associates is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.



  • Marlborough, Massachusetts, United States Royal Plaza, Inc. Full time

    Job Summary:As a Front Desk Agent at Royal Plaza, Inc., you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless stay experience. Key Responsibilities: Insure guest satisfaction at all times. Checking in arriving guests courteously and efficiently. Confirm reservation information and room...

  • Front Desk Supervisor

    3 weeks ago


    Marlborough, Massachusetts, United States Royal Plaza, Inc. Full time

    Job SummaryAs a Front Desk Supervisor at Royal Plaza, Inc., you will be responsible for ensuring the smooth operation of the front office team. This includes supervising daily shift processes, training and directing team members, and resolving customer issues in a timely and efficient manner.Key Responsibilities* Supervise and train front desk team members...


  • Marlborough, Massachusetts, United States H&R Block Full time

    Job SummaryAt H&R Block, we're looking for a highly skilled and motivated individual to join our team as an Associate Team Leader. As a key member of our tax office team, you will be responsible for providing daily operations direction for the tax office, ensuring quality and consistent execution, and promoting the value of H&R Block.Key Responsibilities...

  • Front Desk Manager

    4 weeks ago


    Marlborough, Massachusetts, United States Royal Plaza, Inc. Full time

    Job Title: Front Desk ManagerAt Royal Plaza, Inc., we are seeking a highly skilled and experienced Front Desk Manager to join our team. The ideal candidate will have a strong background in hospitality and excellent customer service skills.Key Responsibilities:Manage front desk operations, including managing budgets and records, checking office supplies, and...

  • Office Coordinator

    3 weeks ago


    Marlborough, Massachusetts, United States Connecticut State Gov Full time

    Key Responsibilities:As an Office Assistant at the Connecticut State Government, you will be responsible for performing a variety of administrative tasks, including typing materials, setting up and maintaining office procedures, and composing routine correspondence.Key Skills: Strong typing skills Excellent organizational and communication skills Ability to...


  • Marlborough, Massachusetts, United States Goldfish Swim School - Marlborough Full time

    Job Title: Front Desk Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Customer Service Representative. As the first point of contact for potential and current Goldfish customers, you will be responsible for presenting a positive image for the company and promoting...


  • Marlborough, Massachusetts, United States Embassy Suites Boston Marlborough Full time

    About Embassy Suites Boston MarlboroughWe are a company that values our employees and is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building...

  • Front Desk Agent

    3 weeks ago


    Marlborough, Massachusetts, United States Pyramid Global Hospitality Full time

    Job SummaryAs a Front Desk Agent with Pyramid Global Hospitality, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless stay experience. This role requires a high level of patience, tact, and diplomacy to handle guest requests and resolve conflicts in a professional manner.Key...

  • Front Desk Supervisor

    4 weeks ago


    Marlborough, Massachusetts, United States Embassy Suites Boston Marlborough Full time

    About UsAt Embassy Suites Boston Marlborough, we prioritize our employees' growth and well-being. Our supportive and inclusive work environment fosters diversity, development, and a sense of belonging. We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks like on-site wellness...

  • Event Coordinator

    4 weeks ago


    Marlborough, Massachusetts, United States Apex Entertainment Full time

    Event Coordinator Job DescriptionApex Entertainment is seeking a highly organized and creative Event Coordinator to assist the Event Management Team in crafting unforgettable experiences for our guests.Key Responsibilities:Collaborate with the Event Management Team to oversee the execution of all events held at Apex, including corporate functions, private...


  • Marlborough, Massachusetts, United States Thayer Power & Communication Line Construction Co. LLC Full time

    Job Summary:Thayer Power & Communication Line Construction Co. LLC is seeking a highly skilled Warehouse Logistics Coordinator to join our team. As a key member of our logistics team, you will be responsible for assisting with warehouse operations, making deliveries, and performing various tasks related to inventory management.Key Responsibilities: Assist...


  • Marlborough, Massachusetts, United States A&L Plumbing, Heating and Cooling Inc Full time

    Job OverviewA&L Plumbing, Heating, and Cooling Inc. is seeking a highly skilled HVAC Dispatcher to join our team. As a key member of our operations team, you will be responsible for dispatching and coordinating our service technicians to ensure timely and efficient service delivery to our customers.Key Responsibilities:Maintain and update the service and...


  • Marlborough, Massachusetts, United States Buffalo Lodging Associates, LLC Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Part-Time Front Desk Agent to join our team at the Hampton Inn by Hilton-Boston/Marlborough. As the face of our hotel, you will be responsible for providing exceptional service to all guests, ensuring a seamless and enjoyable experience.Key Responsibilities:Greet guests and complete the...


  • Marlborough, Massachusetts, United States Axelon Full time

    Job Summary:We are seeking a highly skilled and reliable Administrative Assistant to join our team at Axelon. As a key member of our support staff, you will be responsible for providing exceptional administrative support to our medical office team.Key Responsibilities:Provide administrative support to the medical office team, including answering phones,...


  • Marlborough, Massachusetts, United States BAYADA Home Health Care Full time

    BAYADA Home Health Care is seeking a skilled Client Services Coordinator to join our team in Marlborough, MA. As a Client Services Coordinator, you will play a vital role in providing exceptional customer service and quality home care to our clients.Key Responsibilities:Provide superior customer service and quality home careManage coordination of client...


  • Marlborough, Massachusetts, United States Digital Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Insurance Agency Coordinator to join our team at Digital Federal Credit Union. This is a hybrid role that will work closely with our management team to assist with reporting, analytics, and insurance team marketing.Key ResponsibilitiesManage daily sales referrals/leads to producers to...


  • Marlborough, Massachusetts, United States Bonhams Full time

    About BonhamsBonhams is a global auction house with a rich history and a commitment to excellence. Our global operations are based in key locations around the world, where we sell in a wide range of categories, including art, antiques, and collectibles.About the DepartmentsThe Bonhams Skinner Asian Art Department and the Bonhams Skinner Tribal and Native...


  • Marlborough, Massachusetts, United States Thayer Power & Communication Line Construction Co. LLC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Warehouse Driver to join our team at Thayer Power & Communication Line Construction Co. LLC. As a key member of our logistics team, you will be responsible for assisting with warehouse operations, making deliveries, and performing various tasks related to inventory management.Key...


  • Marlborough, Massachusetts, United States Digital Federal Credit Union Full time

    Job Summary:We are seeking a highly skilled and organized Insurance Agency Coordinator to join our team at Digital Federal Credit Union. As a key member of our insurance team, you will be responsible for assisting management with reporting, analytics, and marketing efforts. Your primary focus will be on optimizing department efficiency by assisting with...


  • Marlborough, Massachusetts, United States The Fountain Group Full time

    Job Summary:As a key member of The Fountain Group, the Business Operations Assistant will play a vital role in ensuring seamless communication with merchandise vendors. This hybrid role requires a strong understanding of payment resolution and vendor management. The ideal candidate will possess excellent communication skills, both written and verbal, and be...