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Client Relationship Manager

2 months ago

Massapequa Park, New York, United States Jobot Full time
About the Role:

We are a thriving organization in the Baking sector seeking a skilled Account Manager to enhance our sales efforts.

Company Overview:

As a family-owned enterprise, we take pride in our legacy of producing authentic Italian sauces and specialty food items. Our commitment to high-quality ingredients is evident in every product, from traditional pasta sauces to innovative culinary creations. We aim to deliver the essence of Italy to kitchens worldwide, and our reputation for excellence is cherished by customers who prioritize flavor and quality.

Why Consider This Opportunity?
  • Attractive bonus and commission structure
  • Opportunities for career advancement


Position Details:

We are looking for a dynamic and experienced Account Manager to join our sales team. This pivotal role involves managing and expanding key client accounts within the baking industry. You will serve as the primary contact for clients, ensuring their needs are addressed while also seeking opportunities for cross-selling and up-selling.

Key Responsibilities:

1. Oversee and expand a portfolio of key client accounts in the baking sector.
2. Build and maintain strong relationships with clients, understanding their needs to provide effective solutions.
3. Identify cross-selling and up-selling opportunities to enhance revenue.
4. Formulate and execute effective sales strategies to drive growth and improve customer satisfaction.
5. Conduct regular sales forecasting, utilizing data and trends for informed decision-making.
6. Collaborate with the sales team and other departments to ensure a seamless customer experience.
7. Address customer complaints and inquiries, resolving issues promptly and professionally.
8. Stay informed about industry trends and competitor activities to refine sales strategies.

Qualifications:

1. Minimum of 5 years of experience in account management, sales, or a related field.
2. Proven experience in the baking industry is essential.
3. Demonstrated ability to cross-sell and up-sell, with a history of meeting or exceeding sales targets.
4. Strong sales forecasting skills, leveraging data and trends for decision-making.
5. Exceptional customer service skills, with the ability to foster strong client relationships.
6. Excellent communication and negotiation abilities.
7. Strong problem-solving skills, capable of addressing customer complaints effectively.
8. A proactive and self-driven approach, with the ability to work independently and collaboratively.
9. A bachelor's degree in business, marketing, or a related field is preferred.

This role presents an exciting opportunity for an experienced Account Manager who is dedicated to sales and customer service excellence. If you possess the skills and experience we seek, we encourage you to explore this opportunity further.