Relationships Manager

3 weeks ago


Floral Park, New York, United States Jackie Zupo - State Farm Agent Full time
Unlock Your Potential as a Customer Service Expert

We are seeking a skilled Customer Relations Representative to join our dynamic team at Jackie Zupo - State Farm Agent. As a key player in our insurance agency, you will be responsible for delivering exceptional client experiences that drive business growth.



About the Role

As a Customer Relations Representative, you will be the face of our agency, interacting with clients, resolving issues, and providing top-notch support. Your attention to detail, excellent communication skills, and passion for helping others make you an ideal candidate for this role.



Key Responsibilities

  • Client Management: Manage customer inquiries, resolve issues, and maintain accurate records.
  • Team Collaboration: Coordinate with other departments to ensure seamless customer service and satisfaction.
  • Retention Strategies: Assist in developing and implementing customer retention plans to drive long-term relationships.


Requirements

To succeed in this role, you will need:



  • Strong Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and team members.
  • Customer Service Experience: Previous experience in customer-facing roles, preferably in the insurance industry.
  • Problem-Solving Skills: Ability to handle high-pressure situations calmly and professionally.


What We Offer

As a valued member of our team, you can expect:



  • Competitive Salary: A salary range of $60,000 - $80,000 per year, based on experience and qualifications.
  • Benefits Package: A comprehensive benefits package, including licensing paid by the agency, 401(k), bonus opportunities, flexible schedule, and paid time off.
  • Opportunities for Growth: A dynamic and supportive work environment that encourages professional development and advancement.


Join Our Team

We are excited to connect with motivated and customer-focused individuals who share our passion for delivering exceptional service. If you are a team player with a drive for success, we encourage you to apply for this exciting opportunity.



Note: The salary range is an estimate and may vary based on individual qualifications and experience.


Disclaimer: The job description is subject to change as needed.


Equal Employment Opportunity: We are an equal opportunity employer and welcome applications from diverse candidate pools.



Location: [Location not mentioned, as per guidelines]


Job Type: Full-time


Salary: $60,000 - $80,000 per year


Benefits: Competitive salary, benefits package, and opportunities for growth


Work Environment: Dynamic and supportive team environment


Requirements: Strong communication skills, customer service experience, and problem-solving skills


Preferred Qualifications: Previous experience in the insurance industry




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