Relationship Manager
20 hours ago
At ADP, we're driven by your success. We engage your unique talents and perspectives, welcome your ideas, and support you in achieving your goals. If success motivates you, you belong at ADP.
Our CORE Values- Insightful Expertise: We provide strategic support to our clients, helping them achieve their business objectives.
- Integrity is Everything: We maintain the highest ethical standards and full compliance with all applicable laws.
- Service Excellence: We strive to deliver exceptional service to our clients, ensuring their satisfaction and loyalty.
- Inspiring Innovation: We encourage creativity and innovation, empowering our employees to think differently and drive results.
- Each Person Counts: We value and respect every individual, fostering a culture of inclusivity and diversity.
- Results-Driven: We're focused on delivering results that drive business success, and we measure our performance accordingly.
- Social Responsibility: We're committed to making a positive impact on society, and we strive to be a responsible corporate citizen.
- Develop strong, positive relationships with clients by providing strategic support of their initiatives.
- Build and enhance business partnerships by building trust with key client decision makers.
- Maintain effective client relationships by ensuring product and service offerings are in line with client expectations.
- Apply industry and practitioner knowledge to understand and support client business objectives.
- Maximize client retention by working with clients and ADP management to resolve any issues that arise and are in our control.
- Act as a liaison between client and ADP, collaborating with other ADP teams including Product Management, Implementation, Sales, and more.
- Conduct frequent proactive calls to ensure optimal performance is met along with periodic field reviews.
- Mentor less experienced Relationship Managers.
- Provide assistance related to reporting, evaluations, trend analysis, education, and more.
- Identify new service and product opportunities and coordinate with Sales.
- Perform other related duties as assigned.
- At least 5 years of experience in a professional services, implementation, client services, sales, human resources, or payroll/finance environment.
We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about working directly with clients to maximize their success, we'd love to hear from you.
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