Operations Director

7 days ago


Daytona Beach, Florida, United States Crunch Fitness Full time
Job Description

Job Title: Operations Manager

Job Summary:

Crunch Fitness is seeking an experienced Operations Manager to oversee the day-to-day operations of our fitness clubs. The successful candidate will be responsible for ensuring the smooth operation of the club, providing exceptional customer service, and leading a team of staff to achieve business objectives.

Key Responsibilities:
  • Club Operations: Oversee the overall operation of the club, ensuring that all areas are clean, well-maintained, and meet Crunch Fitness standards.
  • Customer Service: Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Team Leadership: Lead and motivate a team of staff to achieve business objectives, providing guidance and support as needed.
  • Financial Management: Manage the club's budget, ensuring that expenses are controlled and revenue targets are met.
  • Marketing and Promotion: Support the development and implementation of marketing and promotional campaigns to drive membership sales and retention.
  • Compliance and Risk Management: Ensure that the club complies with all relevant laws, regulations, and company policies, identifying and mitigating any risks to the business.
Requirements:
  • Experience: 2+ years of experience in a similar role, preferably in the fitness industry.
  • Education: High school diploma or equivalent required; degree in a related field (e.g., business, hospitality) preferred.
  • Skills: Excellent communication and leadership skills, with the ability to motivate and inspire a team. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Proficient in Microsoft Office and other relevant software applications.
What We Offer:
  • Competitive Salary: $15.00 per hour.
  • Opportunities for Advancement: We offer a range of career development opportunities, including training and education programs, to help you achieve your career goals.
  • Collaborative Work Environment: We pride ourselves on our collaborative and supportive work environment, where you'll have the opportunity to work with a talented team of professionals who share your passion for fitness and customer service.


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