Area Operations Manager

2 weeks ago


Daytona Beach, Florida, United States Thompson Thrift Full time


Thompson Thrift is in search of a Full-Time Area Operations Manager to oversee, mentor, and assist our Property Managers within our Florida sector to enhance our leasing initiatives, sustain operational excellence, elevate asset worth, and guarantee that each Thompson Thrift community provides an outstanding customer experience.


In the role of Area Operations Manager, you will collaborate with fellow Area Operations Managers and the VP of Community Management in strategizing, budgeting, setting objectives, and implementing property management best practices.

Your objective is to ensure that Thompson Thrift communities are highly sought after and consistently offer residents access to exceptional amenities within the comfort of our upscale communities.


Key Responsibilities:

  • Mentor, lead, develop, and inspire on-site personnel to optimize productivity.
  • Act in the owner's best interest concerning leasing, coaching, and managing the on-site team.
  • Collaborate with the Thompson Thrift team, particularly the Resident Experience Director, in designing the clubhouse, community, and amenities for upcoming projects.
  • Partner with the Thompson Thrift Marketing Coordinator and Property Manager in the launch of the clubhouse and community leasing.
  • Work alongside Thompson Thrift Residential to effectively transition new constructions to Community Management.
  • Accountable for achieving leasing, management, and administrative objectives as directed by the Vice President of Community Management.

Additional Duties:

  • Make and execute operational decisions that meet occupancy, revenue, and resident satisfaction goals.
  • Coordinate with other Area Operations Managers to develop, implement, and manage practices and policies that ensure a consistent and high-quality experience for team members and customers.
  • Maintain ongoing awareness of market conditions, competition, and community activities to maximize rental rates and occupancy levels, ensuring high demand for all Thompson Thrift properties.
  • Exhibit initiative, self-awareness, professionalism, integrity, personal appearance, and maintain confidentiality in all performance areas.

Qualifications:

  • A minimum of five years of experience in multi-family property management is required.
  • Prior experience managing multiple multi-family properties.
  • Capability to handle multiple projects concurrently.
  • Willingness to travel up to 75% of the time.
  • A valid Driver's License is required.

Education/ Certifications:

  • High school diploma or GED equivalent is required.
  • A college degree is preferred.
  • CPM certification is preferred.
  • CAM certification is preferred.

Why Join Us:


At Thompson Thrift, we strive to fulfill our mission daily, 'to positively impact our team members and the communities we serve.' As a successful development and construction company with over 30 years of experience, we seek team members who are inspired by our mission and share our core values of leadership, excellence, and service.

Our property management teams operate in a dynamic, fast-paced environment with significant opportunities for professional advancement.

This is a full-time position that includes a comprehensive benefits package, encompassing health insurance, vision, dental, short and long-term disability, 401K, and paid time off.


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