Executive Director

2 weeks ago


Daytona Beach, Florida, United States Urban Air Full time

EXECUTIVE DIRECTOR JOB SUMMARY

Urban Air is seeking an Executive Director to provide strategic leadership, vision, and direction on initiatives and operating standards. The ideal candidate will motivate the team, ensure exceptional customer service, and maintain a positive atmosphere for guests and staff.

KEY RESPONSIBILITIES

  • Hire, train, and mentor staff to develop their skills and expertise
  • Cultivate a team environment that fosters exceptional customer service and loyalty
  • Implement staff training programs to enhance productivity and efficiency
  • Lead and influence managerial staff to maximize business results
  • Maintain community presence through strategic partnerships and collaborations
  • Maintain a safe and secure environment for guests and staff
  • Oversee all aspects of operations, including financial management and risk mitigation
  • Promote positive employee relations and a culture of excellence
  • Monitor online reviews and feedback to ensure guest satisfaction
  • Capitalize on business opportunities to drive growth and revenue
  • Analyze financial reports and develop strategic action plans to achieve business objectives

REQUIRED QUALIFICATIONS

  • Experience in the hospitality industry, with a focus on facility operations and management
  • At least 3 years of experience in a leadership or management role, with a proven track record of success
  • Ability to develop and motivate team members, and achieve financial results
  • Professional, energetic, and self-motivated individual with strong communication and computer skills
  • Ability to establish and maintain effective working relationships with employees, vendors, and partners

IDEAL CANDIDATE

The ideal candidate will be a strong leader who can guide and mentor younger staff, helping them grow professionally while ensuring cost control and revenue growth. Urban Air Adventure Parks is a leading indoor adventure park operator with a focus on fun and helping kids achieve their goals.


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