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Aesthetic Patient Services Coordinator

2 months ago

Newton Center, Massachusetts, United States Premier Plastic Surgery Partners LLC Full time

Job Overview:

Join our esteemed team at Premier Plastic Surgery Partners LLC as an Aesthetic Patient Services Coordinator. This role is essential in guiding individuals towards achieving their beauty and wellness goals through our diverse range of cosmetic treatments.

About Us:

At Premier Plastic Surgery Partners, we pride ourselves on delivering exceptional patient experiences through a blend of innovative surgical techniques and outstanding customer service. Our practice is recognized nationally for its commitment to excellence in aesthetic care.

Position Summary:

As an Aesthetic Patient Services Coordinator, you will be at the forefront of patient interaction, helping to facilitate their journey through our aesthetic offerings. Your responsibilities will include:

  • Engaging with patients to understand their aesthetic desires and providing tailored solutions.
  • Conducting personalized consultations, both virtually and in-person, to encourage informed decision-making.
  • Managing patient accounts and tracking progress throughout their treatment journey.
  • Collaborating with a dedicated team to enhance patient satisfaction and drive practice growth.
  • Utilizing effective communication strategies to educate patients about our services.

Key Responsibilities:

  • Employ a consultative approach to identify and meet patient needs.
  • Facilitate beauty strategy sessions that inspire patients to pursue their aesthetic goals.
  • Oversee multiple patient accounts, ensuring timely follow-ups and exceptional service.
  • Proactively seek new patient opportunities through marketing initiatives and referrals.
  • Act as the primary contact for patients, ensuring seamless communication between them and our medical team.

Qualifications:

  • Required:
  • Bachelor's Degree.
  • A minimum of 5 years of experience in a fast-paced aesthetic or plastic surgery environment.
  • Strong communication skills and a passion for patient education.
  • Ability to build lasting relationships with patients and team members.
  • Proficiency in both verbal and written communication.
  • Preferred:
  • Experience with CRM systems and practice management software.

We are looking for a motivated individual who is eager to contribute to our mission of providing top-tier aesthetic care. If you are passionate about helping others and have a background in aesthetics, we encourage you to consider this opportunity.