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Patient Services Coordinator

2 months ago

Vancouver, Washington, United States Vancouver Clinic Full time
Job Summary

Vancouver Clinic is seeking a highly skilled Patient Service Representative to provide exceptional customer service to our patients. This role requires a friendly demeanor, great attitude, and the ability to multitask in a fast-paced environment.

Key Responsibilities
  • Welcome and greet patients and their families
  • Collect co-pays and obtain insurance information
  • Answer phones and schedule appointments
  • Process referrals and other duties as assigned
Requirements
  • High School Diploma or equivalent required
  • Minimum 1 year of medical front office experience preferred
  • Minimum 1 year of customer service experience required
  • Experience with Epic preferred
  • Excellent phone skills and customer service behaviors
  • Strong computer keyboarding skills required
Benefits

Vancouver Clinic offers a competitive Total Rewards Program, including medical, dental, vision, life insurance, and 401k retirement plan. Eligibility for benefits is dependent on factors such as position type and FTE.

Equal Opportunity Employer

Vancouver Clinic is proud to be an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.