Restaurant Operations Supervisor

2 weeks ago


Newark, Delaware, United States McDonald's Full time

Become a Part of the Rawden Joint Ventures McDonald's Family
This position is within a restaurant operated by an independent franchisee, not McDonald's USA. If you take on this role, the franchisee will be your employer, not McDonald's USA.

Key Responsibilities:

  • Supervisors manage daily operations, ensuring that patrons receive prompt, precise, and courteous service during each visit. Some supervisors may also lead specific departments. Duties may include overseeing systems such as Training, Food Safety, and Inventory Management. They establish objectives, assign tasks, monitor progress, and communicate outcomes to their team and fellow supervisors.
  • The Guest Service Supervisor guarantees that the Crew and Managers deliver outstanding customer experiences, implement sales promotions effectively, train service personnel on service protocols, and maintain a well-organized Front Counter, McCaf, and Drive-Thru areas for optimal service.
  • The Kitchen Supervisor ensures that the restaurant consistently provides high-quality food quickly and safely, manages food costs, and trains kitchen staff on production methods, including new menu offerings.
  • The People Supervisor is responsible for recruiting skilled crew members, providing comprehensive training, and scheduling to meet sales and profit goals. They ensure that the Crew is well integrated into the restaurant, recognized, and motivated throughout their tenure.
Preferred qualifications include prior supervisory experience, ideally in a restaurant, retail, or hospitality environment. The ideal candidates are enthusiastic team players with adaptable schedules who thrive in the dynamic atmosphere at McDonald's.

Additional Benefits:
As a Supervisor at Rawden Joint Ventures' restaurant, you can enjoy competitive compensation (up to $20/hr) and may qualify for exceptional perks, including:

  • No-cost Archways to Opportunity education programs, including English Language courses, High School completion courses, and upfront college tuition assistance up to $3,000/year at accredited institutions.
  • 100% tuition coverage at Colorado Tech University for earning your Associate or Bachelor's Degree.
  • Work Today, Get Paid Tomorrow.
  • Free 30-day DART bus pass.
  • Employee Referral Program ($200 for each referred employee).
  • Flexible scheduling.
  • 401k with Employer Match (after meeting service requirement).
  • Doctor on Demand (10 FREE telehealth visits per year for you and your dependents).
  • Health Insurance (after meeting service requirement) *Dental/Vision/STD/Life for Supervisors and above.
  • Paid Time Off.
  • Free Meals while working (plus 30% off when off-duty).
  • Free Uniforms.
  • Report Card recognition program (up to $400/year).
  • Discount Perks (coupons and deals for various stores and entertainment venues).
We are proud to be an equal opportunity employer, promoting diversity and inclusivity without discrimination in our company.

Legal Disclaimer:


By applying to this position, I acknowledge that I am seeking employment at a restaurant operated by an independent franchisee, not McDonald's USA.

McDonald's USA does not oversee employment matters at the restaurant.

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