Hospice Care Coordinator

7 days ago


Falls Church, Virginia, United States Chapters Health System Full time

About Us

Chapters Health System is a leading provider of hospice and palliative care services. We are committed to delivering exceptional patient care and customer service in our communities.

Job Summary

The Patient Family Liaison is a critical role within our organization, responsible for presenting our services to patients, families, and community partners. This position requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities

  • Receive referrals and appointments for patient and family meetings, and forward referrals to Care Access Coordinators to enter into our electronic medical record (EMR).
  • Work collaboratively with the admission and sales teams to support patient, family, and referral partner needs.
  • Effectively communicate the benefits of our service lines to patients, families, and partners, and assess patients and families' goals.
  • Conduct assigned visits as determined by the Care Connect Department, and communicate with our nursing team regarding patient/family goals of care, anticipated discharge dates, location, and any other factors impacting hospice admission.
  • Maintain good records, including outcome of patient family meetings through regular use of EMR and assigned reports.
  • Establish and maintain professional relationships between Chapters Health System, its hospice affiliates, and community partners.

Requirements

  • High school diploma or equivalent required; Associate or Bachelor's degree preferred.
  • Minimum of two (2) years' experience in medical, home health, hospice, social work, or sales.
  • CNA, MA, or LPN certification or other relevant certification preferred.
  • Experience providing information to families and patients.
  • Strong knowledge of the Medicare hospice benefit, including eligibility requirements, levels of care, services provided, and reimbursement of services.
  • Ability to work in a fast-paced environment.
  • Strong communication skills (verbal and written).
  • Ability to learn our lines of services.
  • Excellent customer service focus.
  • Detail oriented.
  • Ability to multitask and prioritize.
  • Ability to present oneself in a professional manner.
  • Ability to manage physical demands and emotional stress of workload.
  • Strong goal/outcome orientation with exceptional time-management skills.
  • Mobile Driver - Valid driver's license and automobile insurance per Company policy.
  • Reliable transportation to meet schedule.

Competencies

  • Satisfactorily complete competency requirements for this position.

Responsibilities of All Employees

  • Represent the Company professionally at all times through care delivered and/or services provided to all clients.
  • Comply with all State, federal, and local government regulations, maintaining a strong position against fraud and abuse.
  • Comply with Company policies, procedures, and standard practices.
  • Observe the Company's health, safety, and security practices.
  • Maintain the confidentiality of patients, families, colleagues, and other sensitive situations within the Company.
  • Use resources in a fiscally responsible manner.
  • Promote the Company through participation in community and professional organizations.
  • Participate proactively in improving performance at the organizational, departmental, and individual levels.
  • Improve own professional knowledge and skill level.
  • Advance electronic media skills.
  • Support Company research and educational activities.
  • Share expertise with co-workers both formally and informally.
  • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.


  • Falls Church, Virginia, United States Chapters Health System Full time

    Join the dedicated team at Chapters Health System, where your role transcends traditional nursing. We prioritize exceptional patient care and community service daily. The Hospice Admissions Registered Nurse (RN) will adhere to public health nursing standards, providing and coordinating hospice services for patients and their families in collaboration with an...


  • Falls Church, Virginia, United States Goodwin Living Full time

    Join a Leading Workplace in the D.C. RegionGoodwin Living, recognized as a top workplace, is a nonprofit organization dedicated to enhancing the lives of older adults and their caregivers. Our diverse team, representing over 65 countries, creates an inclusive and vibrant culture that values every individual.Position OverviewThe Hospice Referral and Admit RN...


  • Falls Church, Virginia, United States Goodwin Living Full time

    Recognized as a leading workplace in the D.C. area, Goodwin Living is a diverse family of professionals dedicated to providing exceptional care.Our organization thrives on the contributions of our team members, who participate in an annual survey that reflects our commitment to a positive work environment. Here are some highlights that contribute to our...


  • Falls Church, Virginia, United States Goodwin Living Full time

    Recognized as a leading workplace in the D.C. area, Goodwin Living is a diverse community of professionals dedicated to providing exceptional care.Our esteemed ranking reflects the voices of our team members who participate in an annual survey. Here are some highlights that contribute to our esteemed recognition:Diversity and Inclusion: Our team comprises...

  • Nurse Case Manager

    7 days ago


    Falls Church, Virginia, United States Capital Hospice dba Capital Caring Full time

    About the RoleCapital Hospice dba Capital Caring is seeking a highly skilled Registered Nurse Case Manager to join our team. As a key member of our interdisciplinary team, you will provide comprehensive nursing care to our patients and their families, while also coordinating and managing the nursing component of our hospice caseload.ResponsibilitiesConduct...

  • RN, Case Manager

    3 days ago


    Falls Church, Virginia, United States Chapters Health System Full time

    About the RoleWe are seeking a highly skilled and compassionate Registered Nurse to join our team as a Case Manager at Chapters Health System. As a key member of our interdisciplinary team, you will play a vital role in providing exceptional patient care and support to individuals and their families.Key ResponsibilitiesConduct thorough nursing assessments...


  • Falls Church, Virginia, United States Chapters Health System Full time

    Position Overview:The Registered Nurse (RN) Case Management Specialist plays a pivotal role in delivering exceptional patient care within the Chapters Health System. This position is essential for coordinating, educating, and overseeing the nursing care provided to hospice patients and their families/caregivers.Key Responsibilities:1. Conduct initial and...

  • Registered Nurse

    3 days ago


    Falls Church, Virginia, United States Chapters Health System Full time

    Job Summary:The Admissions Registered Nurse (RN) is a key member of the Chapters Health System team, responsible for providing and arranging for Hospice care for patients/families in a collaborative relationship with other members of the interdisciplinary team.Responsibilities:Make initial nursing assessments, judgments, and treatment decisions based on...


  • Falls Church, Virginia, United States Kensington Senior Living, LLC Full time

    Job SummaryWe are seeking a highly motivated and compassionate Memory Care Activities Coordinator to join our team at Kensington Senior Living, LLC. As a key member of our activities team, you will be responsible for developing and implementing engaging activities that promote the physical, mental, and social well-being of our residents.Key...

  • Care Coordinator

    2 weeks ago


    Falls Church, Virginia, United States Goodwin Living Full time

    About the PositionWe are seeking a highly skilled and compassionate Care Coordinator to join our dedicated team at Goodwin Living. As a Care Coordinator, you will play a critical role in ensuring the exceptional service and care of our members, supporting them to age comfortably and confidently in their own homes.Key Responsibilities:Network Development:...

  • Home Health Nurse

    7 days ago


    Falls Church, Virginia, United States Capital Caring Health Full time

    Job SummaryCapital Caring Health is seeking a skilled Nurse Care Manager to join our team. As a Nurse Care Manager, you will be responsible for providing high-quality patient care and management in a home health setting.Key Responsibilities:Provide comprehensive patient assessments and develop individualized care plans to meet the unique needs of each...


  • Falls Church, Virginia, United States Kensington Senior Living, LLC Full time

    Position OverviewWhy Choose Kensington Senior Living, LLC? Our commitment is to cherish and support your family as we do our own, and this extends to our dedicated team members as well.Join a community that is guided by its distinctive core values: Compassion for Seniors, Mutual Respect, Commitment to Excellence, and a Willingness to Serve. Collaborate with...

  • Registered Nurse

    1 week ago


    Falls Church, Virginia, United States Chapters Health System Full time

    RN, Case Manager At Chapters Health System, we are driven by a profound commitment to our mission and the communities we serve. As a member of our dedicated team, you will experience a workplace where passion for patient care is at the forefront of everything we do.Position Overview:This role involves overseeing patient care coordination, ensuring that...


  • Falls Church, Virginia, United States Chapters Health System Full time

    About This RoleThe Patient Family Liaison is a vital member of our team at Chapters Health System, responsible for presenting our services to patients, families, and community partners. This role requires a strong ability to communicate effectively and work collaboratively with families to ensure they are connected to the right resources.Key...


  • Falls Church, Virginia, United States Chapters Health System Full time

    Registered Nurse for Patient Admissions Join a team that is dedicated to making a difference in the lives of patients and their families. At Chapters Health System, we are more than just a workplace; we are a community committed to delivering exceptional healthcare services.Position Overview:The Admissions Registered Nurse (RN) will adhere to established...


  • Falls Church, Virginia, United States Chapters Health System Full time

    It's inspiring to work with a company where people truly BELIEVE in what they're doing When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our...

  • RN Clinical Team Lead

    1 month ago


    Falls Church, Virginia, United States Chapters Health System Full time

    Job Description:As the RN Clinical Team Lead at Capital Caring Health, you will play a crucial role in providing outstanding patient care and support to our hospice team. This position requires a current RN license, minimum of two years of nursing experience, and previous experience with EMR/EHR systems. You will be responsible for coordinating patient care,...


  • Falls Church, Virginia, United States Aging Life Care Association Full time

    WelcomeWe are delighted to have you here.The Kensington Senior Living is founded on two essential principles: a Passion for Seniors and a Commitment to Serve. We seek to collaborate with individuals who are devoted to the rewarding experience that comes from caring for others. Most importantly, we are in search of team members who resonate with these values...

  • Unit Coordinator

    7 days ago


    Falls Church, Virginia, United States Inova Full time

    Job Summary:The Unit Coordinator is a vital member of the Inova team, responsible for providing administrative support to ensure efficient department operations. This role requires a high level of organization, attention to detail, and excellent communication skills.Key Responsibilities:Perform a variety of clerical activities and unit-specific tasks to...


  • Falls Church, Virginia, United States Chapters Health System Full time

    It's inspiring to work with a company where people truly BELIEVE in what they're doing When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our...