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Care Coordinator

2 months ago

Falls Church, Virginia, United States Goodwin Living Full time
About the Position

We are seeking a highly skilled and compassionate Care Coordinator to join our dedicated team at Goodwin Living. As a Care Coordinator, you will play a critical role in ensuring the exceptional service and care of our members, supporting them to age comfortably and confidently in their own homes.

Key Responsibilities:
  • Network Development: Collaborate with the Manager of Member Experience to build and maintain a network of top-tier service providers, including home care agencies and healthcare providers.
  • Member Assessments: Conduct pre-admission, annual, and as-needed assessments to determine the specific needs of each member, ensuring they receive appropriate services.
  • Member Engagement: Regularly communicate with members through visits, phone calls, and meetings to ensure their satisfaction and address any concerns.
  • Service Coordination: Manage the placement and quality monitoring of services, ensuring members understand their coverage and financial responsibilities.
  • Community Outreach: Participate in informational seminars and networking activities to enhance community awareness of our continuing care at home program.
Requirements:
  • Educational Background: Bachelor's degree required; a degree in social work is preferred.
  • Experience: Experience with older adults and providing in-home services is a plus.
  • Skills: Strong communication skills, both verbal and written. Proficiency with Windows operating systems, MS Office, and email software.
  • Attributes: Ability to work independently, manage time effectively, and exhibit a high degree of initiative and creativity. Commitment to quality care and sensitivity to the needs of older adults.
  • Flexibility: Must be able to work flexible hours, including rotating after-hours on-call duties, and handle members' needs during nights and weekends as required.
  • Travel Requirements: Must live in the DMV area and be willing to visit members in the Northern VA and Washington D.C. area as they age in place.
About Goodwin Living

At Goodwin Living, we are driven by our mission to support, honor, and uplift the lives of older adults and those who care for them. We create an enriching and supportive work environment that values diversity and fosters talent. With us, you are part of a community committed to excellence and continuous learning.