Patient Service Representative

6 months ago


Smithtown, United States Mount Sinai Hospital Full time
Job Description

Patient Service Representative - Nesconset, Long Island - OFFS

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Job Title: Patient Service Representative

The Offsite Patient Service Representative I provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and neighborhood administrative and physician support. The Patient Service Representative I, possesses a commitment to excellence in the development of knowledge, skills, and quality patient-focused service.

Roles & Responsibilities:
  • Provides front line contact for the department/neighborhood by answering telephones, directing and responding to callers, relaying messages to appropriate recipients and greeting patients and visitors with the highest level of customer service
  • Provides clerical and administrative support to physicians and is a liaison between departments.
  • Helps direct patients to appropriate setting and facilitates patient flow.
  • May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
  • Ensures patients are prepared for their appointment by informing the caller of items to bring to their appointment and of the appropriate practice policies.
  • Possesses an understanding of when to escalate calls to a supervisor.
  • Answers the telephone promptly and in a polite and professional manner to meet Mount Sinai Hospital and Mount Sinai Doctors Long Island customer service standard of excellence.
  • May check patients in or out, collect co-pays, scan insurance cards and ensure other required documents are reviewed and signed.
  • May schedule radiology testing/procedures in EIDX, EPIC and RIS according to department guidelines.
  • May schedule and confirm testing, surgeries and procedures according to department guidelines.
  • Ensures all documents are appropriately documented and maintained in the electronic medical record; scanning op reports, test results, home care and any other forms.
  • May schedule and maintain calendar for meetings and/or appointments.
  • May instruct patients and assist them in navigating MyChart.
  • May acquire insurance pre-authorization/referrals from managed care plans for all required services, admissions, procedures, diagnostic tests and medications.
  • Notifies Administrator, Director of Revenue Cycle, Practice Manager or Supervisor of any particular insurance issues or updates.
  • May provide coverage for other staff as assigned during PTO or leaves of absence.
  • May enter telephone encounters into the electronic medical record (EMR) system through the use of the appropriate Epic Smart Text.
  • May enter auto faxes received from Pharmacies for medication requests via telephone encounters into the electronic medical record (EMR) system through the use of the appropriate Epic Smart Text.
  • May open, sort and prioritize mail. Coordinates pickup and delivery of packages, orders and other materials as required.
  • Demonstrates the ability to meet quality assurance requirements and other qualitative / quantitative key performance metrics.
  • Performs other duties as assigned.
Requirements:

Education Requirements

HS/GED required; some college preferred

Experience Requirements

0-2 years' experience in a physician practice or hospital setting providing administrative support functions, with comfort level in patient interaction and having an understanding of maintaining patient confidentiality.

Computer Skills

MS Office Suite: Intermediate

Other: Epic and IDX or other EHR

General Skills and Competencies
  • Able to work independently
  • Must have excellent customer service skills
  • Able to work well with patients, visitors, physicians and colleagues
  • Must have excellent verbal communication & listening skills
  • Knowledge of managed care plan requirements
  • Ability to organize and prioritize and work with a team
  • High level of accountability and responsibility
  • Able to maintain confidentiality and deal with sensitive information
Strength Through Diversity

The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we're as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education and advancement as we revolutionize medicine together.

We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.

Explore more about this opportunity and how you can help us write a new chapter in our story

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke's, and New York Eye and Ear Infirmary of Mount Sinai.

The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.

EOE Minorities/Women/Disabled/Veterans

Responsibilities

Patient Service Representative - Nesconset, Long Island - OFFS

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Job Title: Patient Service Representative

The Offsite Patient Service Representative I provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and neighborhood administrative and physician support. The Patient Service Representative I, possesses a commitment to excellence in the development of knowledge, skills, and quality patient-focused service.

Roles & Responsibilities:
  • Provides front line contact for the department/neighborhood by answering telephones, directing and responding to callers, relaying messages to appropriate recipients and greeting patients and visitors with the highest level of customer service
  • Provides clerical and administrative support to physicians and is a liaison between departments.
  • Helps direct patients to appropriate setting and facilitates patient flow.
  • May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
  • Ensures patients are prepared for their appointment by informing the caller of items to bring to their appointment and of the appropriate practice policies.
  • Possesses an understanding of when to escalate calls to a supervisor.
  • Answers the telephone promptly and in a polite and professional manner to meet Mount Sinai Hospital and Mount Sinai Doctors Long Island customer service standard of excellence.
  • May check patients in or out, collect co-pays, scan insurance cards and ensure other required documents are reviewed and signed.
  • May schedule radiology testing/procedures in EIDX, EPIC and RIS according to department guidelines.
  • May schedule and confirm testing, surgeries and procedures according to department guidelines.
  • Ensures all documents are appropriately documented and maintained in the electronic medical record; scanning op reports, test results, home care and any other forms.
  • May schedule and maintain calendar for meetings and/or appointments.
  • May instruct patients and assist them in navigating MyChart.
  • May acquire insurance pre-authorization/referrals from managed care plans for all required services, admissions, procedures, diagnostic tests and medications.
  • Notifies Administrator, Director of Revenue Cycle, Practice Manager or Supervisor of any particular insurance issues or updates.
  • May provide coverage for other staff as assigned during PTO or leaves of absence.
  • May enter telephone encounters into the electronic medical record (EMR) system through the use of the appropriate Epic Smart Text.
  • May enter auto faxes received from Pharmacies for medication requests via telephone encounters into the electronic medical record (EMR) system through the use of the appropriate Epic Smart Text.
  • May open, sort and prioritize mail. Coordinates pickup and delivery of packages, orders and other materials as required.
  • Demonstrates the ability to meet quality assurance requirements and other qualitative / quantitative key performance metrics.
  • Performs other duties as assigned.
Requirements:

Education Requirements

HS/GED required; some college preferred

Experience Requirements

0-2 years' experience in a physician practice or hospital setting providing administrative support functions, with comfort level in patient interaction and having an understanding of maintaining patient confidentiality.

Computer Skills

MS Office Suite: Intermediate

Other: Epic and IDX or other EHR

General Skills and Competencies
  • Able to work independently
  • Must have excellent customer service skills
  • Able to work well with patients, visitors, physicians and colleagues
  • Must have excellent verbal communication & listening skills
  • Knowledge of managed care plan requirements
  • Ability to organize and prioritize and work with a team
  • High level of accountability and responsibility
  • Able to maintain confidentiality and deal with sensitive information
Strength Through Diversity

The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we're as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education and advancement as we revolutionize medicine together.

We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.

Explore more about this opportunity and how you can help us write a new chapter in our story

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke's, and New York Eye and Ear Infirmary of Mount Sinai.

The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.

EOE Minorities/Women/Disabled/Veterans

Qualifications

Patient Service Representative - Nesconset, Long Island - OFFS

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Job Title: Patient Service Representative

The Offsite Patient Service Representative I provides front line contact as a patient liaison within the access center, check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and neighborhood administrative and physician support. The Patient Service Representative I, possesses a commitment to excellence in the development of knowledge, skills, and quality patient-focused service.

Roles & Responsibilities:
  • Provides front line contact for the department/neighborhood by answering telephones, directing and responding to callers, relaying messages to appropriate recipients and greeting patients and visitors with the highest level of customer service
  • Provides clerical and administrative support to physicians and is a liaison between departments.
  • Helps direct patients to appropriate setting and facilitates patient flow.
  • May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
  • Ensures patients are prepared for their appointment by informing the caller of items to bring to their appointment and of the appropriate practice policies.
  • Possesses an understanding of when to escalate calls to a supervisor.
  • Answers the telephone promptly and in a polite and professional manner to meet Mount Sinai Hospital and Mount Sinai Doctors Long Island customer service standard of excellence.
  • May check patients in or out, collect co-pays, scan insurance cards and ensure other required documents are reviewed and signed.
  • May schedule radiology testing/procedures in EIDX, EPIC and RIS according to department guidelines.
  • May schedule and confirm testing, surgeries and procedures according to department guidelines.
  • Ensures all documents are appropriately documented and maintained in the electronic medical record; scanning op reports, test results, home care and any other forms.
  • May schedule and maintain calendar for meetings and/or appointments.
  • May instruct patients and assist them in navigating MyChart.
  • May acquire insurance pre-authorization/referrals from managed care plans for all required services, admissions, procedures, diagnostic tests and medications.
  • Notifies Administrator, Director of Revenue Cycle, Practice Manager or Supervisor of any particular insurance issues or updates.
  • May provide coverage for other staff as assigned during PTO or leaves of absence.
  • May enter telephone encounters into the electronic medical record (EMR) system through the use of the appropriate Epic Smart Text.
  • May enter auto faxes received from Pharmacies for medication requests via telephone encounters into the electronic medical record (EMR) system through the use of the appropriate Epic Smart Text.
  • May open, sort and prioritize mail. Coordinates pickup and delivery of packages, orders and other materials as required.
  • Demonstrates the ability to meet quality assurance requirements and other qualitative / quantitative key performance metrics.
  • Performs other duties as assigned.
Requirements:

Education Requirements

HS/GED required; some college preferred

Experience Requirements

0-2 years' experience in a physician practice or hospital setting providing administrative support functions, with comfort level in patient interaction and having an understanding of maintaining patient confidentiality.

Computer Skills

MS Office Suite: Intermediate

Other: Epic and IDX or other EHR

General Skills and Competencies
  • Able to work independently
  • Must have excellent customer service skills
  • Able to work well with patients, visitors, physicians and colleagues
  • Must have excellent verbal communication & listening skills
  • Knowledge of managed care plan requirements
  • Ability to organize and prioritize and work with a team
  • High level of accountability and responsibility
  • Able to maintain confidentiality and deal with sensitive information
Strength Through Diversity

The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we're as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education and advancement as we revolutionize medicine together.

We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.

Explore more about this opportunity and how you can help us write a new chapter in our story

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke's, and New York Eye and Ear Infirmary of Mount Sinai.

The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.

EOE Minorities/Women/Disabled/Veterans

Non-Bargaining Unit, 913 - North Shore Gen Overhead - OFFS, Mount Sinai Hospital

About Us

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:
  • Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
  • Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
  • Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

At Mount Sinai, our leaders strive to learn, empower others, and embrace change to further advance equity and improve the well-being of staff, patients, and the organization. We expect our leaders to embrace anti-racism, create a collaborative and respectful environment, and constructively disrupt the status quo to improve the system and enhance care for our patients. We work hard to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to advance professionally.

Explore more about this opportunity and how you can help us write a new chapter in our history

"About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism."

EOE Minorities/Women/Disabled/Veterans

  • Smithtown, New York, United States Mount Sinai Hospital Full time

    Job Title: Patient Service RepresentativeAt Mount Sinai Hospital, we are seeking a highly skilled and compassionate Patient Service Representative to join our team. As a key member of our healthcare team, you will provide exceptional patient care and support to our patients and families.Key Responsibilities:Provide front-line contact for patients and...


  • Smithtown, New York, United States Schweiger Dermatology Group Full time

    About the RoleAt Schweiger Dermatology Group, we are seeking a skilled Patient Coordinator to join our team in a part-time capacity. This role will be responsible for executing all front office duties and providing support to patients, providers, and support staff.Key ResponsibilitiesProficiently and efficiently handle all incoming phone calls,...


  • Smithtown, New York, United States Catholic Health Service Full time

    Job SummaryAt Catholic Health Service, we are dedicated to providing high-quality patient care in a supportive environment. As a Patient Care Assistant II, you will play a vital role in delivering compassionate care to our patients and their families.Responsibilities Provide direct patient care, including vital sign monitoring and basic nursing skills...


  • Smithtown, New York, United States Kaitlin Scott - State Farm Agent Full time

    At Kaitlin Scott - State Farm Agent, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients, answering their questions, and helping them with their insurance needs.Responsibilities:Provide...

  • Dietary Assistant

    4 weeks ago


    Smithtown, New York, United States Catholic Health Service Full time

    Dietary Aide RoleCatholic Health is seeking a skilled Dietary Aide to join our team. As a Dietary Aide, you will play a vital role in providing exceptional patient care and ensuring the highest standards of food safety and sanitation in our kitchen and pantries.Key Responsibilities:• Plating and serving food to patients with care and attention to detail•...


  • Smithtown, New York, United States Catholic Health Service Full time

    Job SummaryCatholic Health Service is seeking a skilled Perioperative Assistant to join our team. As a key member of our healthcare team, you will provide direct and collaborative care to patients in various clinical settings.ResponsibilitiesParticipate in patient-focused team approach to provide direct and collaborative healthcare in a variety of clinical...


  • Smithtown, New York, United States Catholic Health Service Full time

    Job Summary:Catholic Health Service is seeking a compassionate and skilled Licensed Practical Nurse to join our team at St. Catherine of Siena Nursing and Rehabilitation. As an LPN, you will play a vital role in providing high-quality patient care and contributing to a supportive environment that promotes healing and compassion.Key Responsibilities:•...


  • Smithtown, New York, United States Catholic Health Service Full time

    Catholic Health Service is committed to delivering exceptional patient care, and we are seeking a compassionate and dedicated Patient Care Assistant II to join our team.As a Patient Care Assistant II, you will play a vital role in providing support and reassurance to patients, escorting them from the waiting area to exam rooms, and performing general nursing...


  • Smithtown, New York, United States Catholic Health Service Full time

    Job Summary:The Environmental Services Aide is a vital member of our team at Catholic Health Services of Long Island. This role is responsible for maintaining the highest standards of cleanliness and hygiene throughout our hospital campus.Key Responsibilities:Clean and maintain patient and non-patient areas according to established policies and...


  • Smithtown, New York, United States King O'Rourke Automotive Group Full time

    King O'Rourke Automotive Group, a family-owned and operated business for over 40 years, is seeking a Part Time Receptionist to join their team. As a leading Cadillac, Buick, and GMC dealership, they offer a unique opportunity to work in a dynamic and customer-focused environment.Key Responsibilities:Provide exceptional customer service by greeting...


  • Smithtown, New York, United States Catholic Health Service Full time

    Job Summary:Catholic Health is seeking a detail-oriented Environmental Services Aide to join our team. As an Environmental Services Aide, you will play a vital role in maintaining a clean and safe environment for our patients and staff.Responsibilities:Clean and maintain patient and non-patient areas according to standardized procedures.Collect and remove...


  • Smithtown, New York, United States Smithtown Toyota Full time

    Job OverviewWe are seeking a highly motivated and ambitious individual to join our Allstate Insurance Department at Smithtown Toyota. As an Insurance Sales Representative, you will be responsible for acquiring insurance information for customers and pitching and producing quality sales numbers in the field of Personal Lines insurance.Key...


  • Smithtown, United States Planned parenthood Hudson Peconic Full time

    Position Summary: Under the direction of the Director, Patient Relations Center, the Patient Relations Associate (PRA) provides friendly, accurate, and efficient telephone customer service, and schedules appointments on PPHP’s Clinical Information System (CIS). As the front-line contact with PPHP’s customers, the PRA responds in a personalized and...


  • Smithtown, United States Planned parenthood Hudson Peconic Full time

    Position Summary:Under the direction of the Director, Patient Relations Center, the Patient Relations Associate (PRA) provides friendly, accurate, and efficient telephone customer service, and schedules appointments on PPHP’s Clinical Information System (CIS). As the front-line contact with PPHP’s customers, the PRA responds in a personalized and...


  • Smithtown, United States Planned Parenthood of Michigan Full time

    Position Summary: Under the direction of the Director, Patient Relations Center, the Patient Relations Associate (PRA) provides friendly, accurate, and efficient telephone customer service, and schedules appointments on PPHP’s Clinical Information System (CIS). As the front-line contact with PPHP’s customers, the PRA responds in a personalized and...


  • Smithtown, United States Planned Parenthood of Michigan Full time

    Position Summary: Under the direction of the Director, Patient Relations Center, the Patient Relations Associate (PRA) provides friendly, accurate, and efficient telephone customer service, and schedules appointments on PPHPs Clinical Information System (CIS). As the front-line contact with PPHPs customers, the PRA responds in a personalized and sensitive...


  • Smithtown, New York, United States Smithtown Toyota Full time

    Job DescriptionSmithtown Toyota is seeking a highly motivated Business Development Representative to join their team. This role will focus on developing strong communication and selling skills, with previous experience a plus but not required. The ideal candidate will be eager to learn and grow in their career, with opportunities for advancement within the...


  • Smithtown, New York, United States King O'Rourke Auto Group Full time

    Job OverviewKing O'Rourke Auto Group is seeking a highly motivated and results-driven Automotive Sales Representative to join our team. As a key member of our sales team, you will be responsible for promoting and delivering a top-notch customer experience, identifying individual customer needs, and driving new and pre-owned vehicle sales.Key...


  • Smithtown, United States Planned Parenthood of Michigan Full time

    Position Summary: Under the direction of the Director, Patient Relations Center, the Patient Relations Associate (PRA) provides friendly, accurate, and efficient telephone customer service, and schedules appointments on PPHP’s Clinical Information System (CIS). As the front-line contact with PPHP...


  • Smithtown, United States Planned parenthood Hudson Peconic Full time

    Job Summary: We are seeking a skilled Patient Relations Associate to provide exceptional customer service and schedule appointments on our Clinical Information System.Key Responsibilities:Provide friendly, accurate, and efficient telephone customer service.Schedule appointments on PPHP's Clinical Information System.Work under the direction of the Director,...