Customer Engagement Specialist
2 weeks ago
About the Role
Are you enthusiastic about literature and dedicated to enhancing customer satisfaction? We are looking for a Customer Experience Representative at Indigo Books & Music. In this role, you will play a vital part in fostering a friendly atmosphere and engaging with customers through the art of storytelling.
Key Responsibilities:
- Establish a welcoming and friendly environment in our retail locations.
- Enhance customers' experiences through tailored interactions.
- Share narratives about our products and curate distinctive collections for each visitor.
- Maintain and uphold visual merchandising standards.
- Be proactive on the sales floor, assisting customers with their inquiries.
- Address customer feedback and contribute innovative ideas to improve the overall shopping experience.
Required Qualifications:
- Previous experience in a retail setting is preferred.
- Ability to quickly learn and adapt to new situations.
- Dedication to delivering outstanding customer experiences.
- Physical capability to lift and move merchandise as necessary.
- Availability to work flexible hours, including evenings and weekends.
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Customer Engagement Specialist
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Grand Prairie, Texas, United States Indigo Books & Music Full timeAbout the RoleAre you enthusiastic about literature and dedicated to enhancing customer satisfaction? We are looking for a Customer Experience Representative at Indigo Books & Music. In this role, you will foster a friendly atmosphere and engage with customers through the art of storytelling. If you are committed to delivering outstanding service and eager...
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