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Relationship Banker

2 months ago

Grand Prairie, Texas, United States Bank of America Full time
About the Role

At Bank of America, we are committed to helping our clients achieve their financial goals through personalized service and expert guidance. As a Relationship Banker - Client Engagement Specialist, you will play a critical role in building strong relationships with our clients and providing them with tailored solutions to meet their financial needs.

Key Responsibilities
  • Engage with clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
  • Accurately and efficiently process cash transactions for clients as needed.
  • Build relationships with clients to understand their financial and life priorities and connect them to solutions that meet their goals.
  • Follow established processes and guidelines in daily activities to ensure the best possible experience for clients and the bank.
Requirements
  • Enthusiastic and highly motivated self-starter with a strong work ethic and intense focus on results.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Ability to learn and adapt to new information and technology platforms.
  • Confident in identifying solutions for new and existing clients based on their needs.
  • Strong critical thinking and problem-solving skills to meet clients' needs.
Preferred Qualifications
  • Experience in financial services and knowledge of financial services industry, products, and solutions.
  • One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
  • Six months of cash handling experience.
What We Offer

At Bank of America, we offer a competitive compensation package, including a salary, incentives, and benefits. We also provide opportunities for professional growth and development, as well as a collaborative and inclusive work environment.