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Customer Relations Associate

2 months ago

Grand Prairie, Texas, United States Indigo Books & Music Full time

Become a part of the Indigo family

Are you enthusiastic about literature and dedicated to enhancing customer satisfaction? We are thrilled to offer you the chance to join us as a Customer Experience Representative in our retail environment. In this role, you will play a vital part in fostering a friendly atmosphere and engaging with customers through the art of storytelling.

Your Responsibilities:

  • Establish a friendly and inviting environment in our retail space
  • Enhance customers' experiences through tailored interactions
  • Share narratives through our product offerings and curate distinctive collections for each visitor
  • Maintain and uphold visual merchandising standards
  • Be active on the sales floor, assisting customers with their inquiries
  • Address customer feedback and contribute innovative ideas to improve the overall experience

What We Are Looking For:

  • Previous experience in a retail setting is advantageous
  • Quick learner with the ability to adapt to new situations
  • Dedication to delivering outstanding customer experiences
  • Physical capability to lift and relocate items as necessary
  • Availability to work flexible hours, including evenings and weekends