Current jobs related to Customer Support Specialist - Grand Prairie, Texas - Oldcastle BuildingEnvelope

  • Desktop Support Specialist in Grand Prairie, Texas

    1 month ago

    Grand Prairie, Texas, United States Desktop & Depot Support Full time

    Job OpportunityWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Grand Prairie, Texas.In this role, you will be responsible for providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads, asset recovery, asset tagging, printer support, client...

  • Desktop Support Specialist in Grand Prairie, Texas

    2 weeks ago

    Grand Prairie, Texas, United States Desktop & Depot Support Full time

    Job OverviewWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Grand Prairie, Texas.Key ResponsibilitiesProvide workstation software break-fix supportPerform IMAC tasks, including PC installs, moves, adds, and changesLoad images and manage assetsSupport printer operations and client center (tech...

  • Administrative Support Specialist

    2 weeks ago

    Grand Prairie, Texas, United States Talascend Full time

    Talascend's Expeditor/ Administrative Support Specialist OpportunityWe are seeking a highly organized and detail-oriented Expeditor/ Administrative Support Specialist to join our team in Grand Prairie, Texas. This is a long-term contract position that requires a strong ability to multitask and work in a fast-paced environment.Key Responsibilities:• Follow...

  • Customer Engagement Specialist

    2 weeks ago

    Grand Prairie, Texas, United States Newbern Excel Full time

    Job OverviewNewbern Excel is seeking a highly motivated Customer Engagement Specialist to play a key role in delivering exceptional solutions and services to our customers. The ideal candidate will have a strong ability to build and maintain relationships, provide detailed product information, and create memorable customer experiences.Key...

  • Retail Customer Support Specialist

    2 months ago

    Grand Prairie, Texas, United States Conn's Full time

    Position Overview:As a Customer Service Representative at Conn's HomePlus, you will play a crucial role in enhancing customer satisfaction and ensuring a positive shopping experience.Key Responsibilities:Assist customers with their inquiries, manage orders, and process payments efficiently.Provide detailed information regarding our products and...

  • Customer Support Director

    2 weeks ago

    Grand Prairie, Texas, United States Safran Full time

    Job Title: Customer Support & Sales DirectorReporting to the VP of Aftermarket, the Customer Support & Sales Director is the head of the CSSM (Customer Support & Service Managers), the CSR (Customer Services Representatives) and Aftermarket sales for the Americas region.Key Responsibilities:Develop and implement a comprehensive customer service and sales...

  • Customer Support Representative

    4 weeks ago

    Grand Prairie, Texas, United States Safran Full time

    Job SummaryWe are seeking a highly skilled Customer Support Representative to join our team at Safran Electronics & Defense, Avionics USA. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesEstablish and maintain effective...

  • Customer Support Representative

    1 month ago

    Grand Prairie, Texas, United States Sileo Full time

    Job OpportunityWe are seeking a highly motivated and career-focused individual to join our Customer Support team as a Customer Support Representative. As a key member of our team, you will play a pivotal role in assisting with the execution of customer acquisition campaigns and delivering an exceptional customer support experience.What We OfferJob Security...

  • Technical Support Specialist

    2 weeks ago

    Grand Prairie, Texas, United States Safran Full time

    Job Summary: We are seeking a skilled Technical Support Specialist to join our team at Safran Helicopter Engines. As a Technical Support Specialist, you will provide technical support to our technicians in the Maintenance Center, MRO, LRUS, and New Production shops. Your primary responsibility will be to solve day-to-day issues concerning manuals, tools,...

  • Facility Support Specialist

    7 days ago

    Grand Prairie, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Title: Facility Support SpecialistJob Summary: We are seeking a highly organized and detail-oriented Facility Support Specialist to join our team at the Texas Department of Aging & Disability Services.Key Responsibilities:* Assist Regional Business Services Officers in handling and resolving facility issues* Monitor and handle repair calls for...

  • Customer Support

    7 days ago

    Grand Prairie, Texas, United States Safran Full time

    Job Summary:As the Customer Support & Sales Director at Safran, you will be responsible for leading the Customer Support & Service Managers, Customer Services Representatives, and Aftermarket sales for the Americas region. This role requires a strong leader who can work cross-functionally with engineering, quality, product, and support teams to ensure...

  • Customer Support

    6 days ago

    Grand Prairie, Texas, United States Safran Full time

    Job Summary:Reporting to the VP of Aftermarket, the Customer Support & Sales Director is responsible for leading the CSSM (Customer Support & Service Managers), CSR (Customer Services Representatives), and Aftermarket sales for the Americas region. This role requires a strong leader who can work cross-functionally with engineering, quality, product, and...

  • Customer Support and Sales Director

    2 weeks ago

    Grand Prairie, Texas, United States Safran Full time

    Job Title: Customer Support and Sales DirectorReporting to the VP of Aftermarket, the Customer Support and Sales Director is responsible for leading the Customer Support and Service Managers, Customer Services Representatives, and Aftermarket sales for the Americas region.Key Responsibilities:Develop and implement a comprehensive customer service and sales...

  • Customer Support

    7 days ago

    Grand Prairie, Texas, United States Safran Full time

    Job Summary:As the Customer Support & Sales Director at Safran, you will be responsible for leading the CSSM and CSR teams to deliver exceptional customer experiences and drive sales growth in the Americas region. This role requires a strong leader who can work cross-functionally with engineering, quality, product, and support teams to ensure seamless...

  • Customer Support Team Member

    2 weeks ago

    Grand Prairie, Texas, United States Sileo Full time

    Job OverviewWe are seeking a highly motivated and career-focused individual to join our Customer Support team as a Sales and Client Support Representative. As a key member of our team, you will play a pivotal role in assisting with the execution of customer acquisition campaigns and delivering an exceptional customer support experience.Our team is dedicated...

  • Customer Support Team Member

    2 weeks ago

    Grand Prairie, Texas, United States Sileo Full time

    Job OpportunityWe are seeking a highly motivated and career-focused individual to join our Customer Support team as a Sales and Client-Facing Professional. This is a unique opportunity for growth and development in sales, client-facing, and customer support.What We Offer:Job Security and StabilityHolidays and Sundays OffHigh Income PotentialNo More Late...

  • Customer Service and Sales Support Representative

    6 days ago

    Grand Prairie, Texas, United States Samra Organization Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Support Representative. As a key member of our organization, you will be responsible for delivering exceptional customer service and sales support to our clients.Key Responsibilities:Provide top-notch customer service and support via...

  • IT Support Specialist

    2 weeks ago

    Grand Prairie, Texas, United States Trinity Basin Preparatory Full time

    Job FunctionThe IT Service Technician plays a vital role in providing top-notch support to our district's technology needs. As a key member of our team, you will be responsible for delivering exceptional customer service while efficiently resolving technical issues. Your expertise will ensure that all requests are handled promptly and that our clients are...

  • Sales Support Specialist

    2 weeks ago

    Grand Prairie, Texas, United States Poly-America Full time

    {"h1": "Sales Assistant Role at Poly-America", "p": "Poly-America, a leading manufacturer of polyethylene products, is seeking a Sales Assistant to support our sales department. As a Sales Assistant, you will play a crucial role in preparing reports, managing data, and providing exceptional customer service to our national account customers.", "ul": [{"li":...

  • Production Specialist

    4 weeks ago

    Grand Prairie, Texas, United States The ODP Corporation Full time

    Job Title: Production SpecialistOverviewThe Production Specialist is responsible for operating high-speed production equipment to provide reprographic and digital printing support services to internal and external customers. This role ensures proper set up and imposition of print orders to meet the company's quality standards.ResponsibilitiesOperate...

Customer Support Specialist

2 months ago

Grand Prairie, Texas, United States Oldcastle BuildingEnvelope Full time
About Us

At Oldcastle BuildingEnvelope, we are committed to achieving excellence every day. Our mission is driven by a passion for leading our industry and fostering a sustainable future. We prioritize exceeding customer expectations and delivering innovative solutions. Our success is fueled by the dedication of our empowered teams and partners who strive for excellence in the markets where we operate.

We uphold the values of safety, integrity, performance culture, teamwork, customer focus, and agility as the foundation of our operations.

Position Overview:

The full-time EP Customer Service Rep role is an excellent opportunity for motivated individuals looking to build a rewarding career with a reputable company. We are dedicated to equipping our employees with the knowledge and skills necessary for success. Our facility has a strong history of promoting from within, providing numerous opportunities for advancement into higher roles with increased responsibilities and compensation.

This position is ideal for individuals who approach their work with professionalism, enjoy collaborating with a team, and are committed to continuous improvement.

Key Responsibilities:
  • Conduct thorough reviews of system specifications, take-off drawings, and general material lists from customers.
  • Deliver precise estimates and pricing to clients promptly.
  • Follow up on orders and verify pricing levels throughout the order entry process.
  • Monitor actual versus estimated costs, ensuring pricing accuracy and making necessary adjustments.
  • Provide consultation, coordination, and support to customers, sales teams, and internal staff.
  • Maintain organized records of all order documents, correspondence, and project-specific information.
  • Establish a critical path and best practices for the timely processing of stock and modified projects.
Qualifications:
  • Proficient in MS Word and Excel.
  • Highly organized with the ability to manage multiple projects and prioritize tasks effectively.
  • Excellent verbal and written communication skills.
  • Ability to interpret architectural drawings, specifications, and customer pricing requests.
  • Self-motivated with the capacity to work independently while maintaining focus.
  • Commitment to a safety-first approach in the workplace.
Physical Requirements:
  • Primarily operates in an office environment with a controlled climate.
  • Ability to perform light manual tasks at a computer/telephone workstation.
  • Some responsibilities may require exposure to a plant environment with moderate to high noise levels and varying climate conditions.
  • Must be able to wear personal protective equipment as required.
  • Occasional lifting, bending, twisting, walking, and reaching may be necessary.
Benefits:
  • Competitive compensation package.
  • Paid time off and holidays.
  • 401(k) plan with market-competitive matching.
  • Comprehensive medical, dental, and vision benefits.
  • Short-term and long-term disability coverage.
  • Life insurance options.
About Oldcastle BuildingEnvelope:

At Oldcastle BuildingEnvelope, we recognize the importance of our employees' contributions. Our teams play a vital role in shaping the environments where we live, work, heal, and play. We deliver products to a diverse customer base, including architects, glaziers, contractors, and developers, serving various residential and commercial construction markets. With a workforce of over 6,700 employees across 82 manufacturing and distribution facilities in five countries, we invite you to explore the opportunity to be part of our journey.