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Customer Support Specialist

2 months ago


Irvine, California, United States Silverado Full time
Position Overview

The Customer Support Specialist plays a crucial role in overseeing the entire patient intake process. This position is essential for fostering and nurturing positive relationships with clients and referral sources.

Key Responsibilities
  • Establish and maintain strong connections with customers to ensure their needs are met.
  • Address and resolve customer inquiries and concerns promptly and effectively.
  • Oversee the verification of insurance details to facilitate a smooth intake process.
Qualifications

The ideal candidate will possess excellent communication skills and a strong commitment to customer satisfaction. Experience in a similar role is preferred, along with the ability to work collaboratively in a team-oriented environment.