Customer Support Specialist
5 days ago
Insight Global is seeking an analytical customer support professional to work for a large life sciences company in Irvine, CA. This role will involve working a hybrid schedule, with on-site work 2-3 days per week.
Key Responsibilities- Deliver customer support post-sale, focusing on order management, database maintenance, and ensuring accuracy for capital equipment hardware.
- Utilize SAP and JDE systems to drive impactful processes for customer master data requests.
- 4-6+ years of customer service experience or sales support.
- Knowledge or exposure to JDE, SAP, or similar systems.
- Ability to work on-site in Irvine.
- Bachelor's Degree with a strong analytical background.
- Advanced Excel skills.
At Insight Global, we are committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
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