Office Administration Coordinator
1 week ago
Company Overview:
At SYNERGY HomeCare of Concord, we are dedicated to providing heartfelt, energizing care to individuals in the comfort of their own homes. Our mission is to ensure that our clients receive the support they need to lead fulfilling lives, and this begins with compassionate individuals like you.
Position Summary:
As an Administrative Office Coordinator, you will play a crucial role in our operations, ensuring that our team delivers exceptional care to clients of all ages and abilities. Your contributions will be recognized and valued as you help create a nurturing environment for both clients and caregivers.
Key Responsibilities:
- Oversee front office operations to ensure smooth functioning.
- Manage incoming inquiries from clients with professionalism and care.
- Assist in conducting home assessments for prospective clients.
- Deliver outstanding customer service through effective communication.
- Maintain regular communication with caregivers, clients, and their families.
- Coordinate caregiver schedules to meet client needs effectively.
- Conduct interviews for new staff and facilitate cross-training initiatives.
- Fill in for caregivers as necessary to ensure continuity of care.
- Communicate updates regarding assignments and schedule changes.
- Process essential data for accurate payroll and billing.
- Participate in on-call rotations as required.
- Engage in client care conferences as needed.
- Ensure quality control through regular reporting metrics.
Qualifications:
- Experience: Previous supervisory or management experience in a home care or office environment, particularly with elderly or disabled individuals, is preferred.
- Education: A high school diploma or equivalent experience is required.
- Characteristics: We seek self-motivated individuals with a passion for helping others and strong problem-solving skills.
- Skills: Proficiency in office software (Google Suite, Excel, PowerPoint, CRM) and strong organizational abilities are essential.
If you are passionate about making a difference in the lives of others and possess the skills we are looking for, we encourage you to consider this opportunity with SYNERGY HomeCare.
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