Patient Experience Manager

6 days ago


Los Angeles, California, United States Vaco Full time
Job Title: Patient Experience Manager

Vaco is seeking a highly skilled Patient Experience Manager to join our team in the Healthcare Non-Profit industry. As a key member of our client success team, you will be responsible for providing exceptional support to our clients, enhancing patient and employee engagement through surveys, and ensuring a positive experience for all stakeholders.

Key Responsibilities:
  • Coordinate patient engagement and client experience initiatives
  • Supervise and train internal staff on patient engagement best practices
  • Develop and implement patient and employee engagement surveys on a high volume scale
  • Collaborate with clinics and healthcare professionals to meet patient engagement needs
  • Travel to different clinics across the country to implement processes and procedures
  • Build and maintain online reputation through social media and review sites
  • Coordinate client-facing marketing materials and campaigns
Requirements:
  • 5+ years of experience in patient experience management
  • Proven track record of supervising and training a team
  • Experience working in the healthcare or non-profit industry
  • Experience working with surveys, preferably in SurveyMonkey
  • Bachelor's degree preferred
  • Value and mission-driven individual with a passion for delivering exceptional patient experiences
About Vaco:

Vaco is an Equal Opportunity Employer and values a diverse workplace. We are committed to providing a positive and inclusive environment for all employees and clients. If you are a motivated and experienced professional looking to make a difference in the healthcare industry, we encourage you to apply for this exciting opportunity.



  • Los Angeles, California, United States Vaco Full time

    Job Title: Patient Experience ManagerVaco is seeking a highly skilled Patient Experience Manager to join our team. As a Patient Experience Manager, you will play a critical role in ensuring that our clients receive exceptional service and support. Your primary responsibility will be to provide support to our client success team, enhancing patient and...


  • Los Angeles, California, United States Elevate Patient Financial Solutions Full time

    Job SummaryElevate Patient Financial Solutions is seeking a highly skilled Medical Assistance Coordinator to join our team. As a key member of our organization, you will play a vital role in connecting uninsured hospital patients to programs that cover their medical expenses.Key ResponsibilitiesScreening and Eligibility: Screen uninsured hospital patients to...


  • Los Angeles, California, United States Elevate Patient Financial Solutions Full time

    Job SummaryElevate Patient Financial Solutions is seeking a highly skilled Medical Assistance Coordinator to join our team. As a key member of our organization, you will play a vital role in connecting uninsured hospital patients to programs that cover their medical expenses.Key ResponsibilitiesScreening and Eligibility: Screen uninsured hospital patients to...


  • Los Angeles, California, United States Elevate Patient Financial Solutions Full time

    Job SummaryThe Bilingual Patient Advocate role at Elevate Patient Financial Solutions is a dynamic opportunity to make a positive impact on the lives of uninsured hospital patients. As a liaison between patients, hospitals, and government agencies, you will play a crucial role in connecting individuals to programs that cover their medical expenses.Key...


  • Los Angeles, California, United States Elevate Patient Financial Solutions Full time

    Job SummaryElevate Patient Financial Solutions is seeking a highly skilled Bilingual Patient Advocate to join our team. As a key member of our team, you will play a critical role in connecting uninsured hospital patients with programs that cover their medical expenses.Key ResponsibilitiesScreen uninsured hospital patients to determine eligibility for...


  • Los Angeles, California, United States Vaco Full time

    Job Title: Patient Experience ManagerVaco is seeking a highly skilled Patient Experience Manager to join our team in Hollywood. As a key member of our client success team, you will play a crucial role in enhancing patient and employee engagement through surveys and ensuring clients have a positive experience.Key Responsibilities:Provide support to the client...


  • Los Angeles, California, United States Vaco Full time

    Job Title: Patient Experience ManagerVaco is seeking a highly skilled Patient Experience Manager to join our team in Hollywood. As a key member of our client success team, you will play a critical role in enhancing patient and employee engagement through surveys and ensuring clients have a positive experience.Key Responsibilities:Provide support to the...


  • Los Angeles, California, United States Elevate Patient Financial Solutions Full time

    Job SummaryElevate Patient Financial Solutions is seeking a highly skilled Bilingual Patient Advocate to join our team. As a key member of our team, you will play a critical role in connecting uninsured hospital patients to programs that will cover their medical expenses.Key ResponsibilitiesScreen uninsured hospital patients to determine eligibility for...


  • Los Angeles, California, United States Vaco Full time

    Job Title: Patient Experience ManagerVaco is seeking a highly skilled Patient Experience Manager to join our team in the Healthcare Nonprofit industry. As a key member of our client success team, you will play a crucial role in enhancing patient and employee engagement through surveys and ensuring clients have a positive experience.Key...


  • Los Angeles, California, United States Vaco Full time

    Job Title: Patient Experience ManagerVaco is seeking a highly skilled Patient Experience Manager to join our team in the Healthcare Nonprofit industry. As a key member of our client success team, you will play a crucial role in enhancing patient and employee engagement through surveys and ensuring clients have a positive experience.Key...


  • Los Angeles, California, United States Vaco Full time

    Job Title: Patient Experience ManagerVaco is seeking a highly skilled Patient Experience Manager to join our team in Hollywood. As a key member of our client success team, you will play a crucial role in enhancing patient and employee engagement through surveys and ensuring clients have a positive experience.Key Responsibilities:Provide support to the client...


  • Los Angeles, California, United States Elevate Patient Financial Solutions Full time

    Job SummaryThe Patient Financial Advocate will play a critical role in connecting uninsured hospital patients to programs that cover their medical expenses. This position requires strong communication and interpersonal skills to effectively liaison between patients, hospital facilities, and government agencies.Key ResponsibilitiesScreen uninsured hospital...


  • Los Angeles, California, United States Tia Full time

    Job SummaryWe are seeking a compassionate and detail-oriented individual to join our team as a Patient Experience Coordinator. In this role, you will be responsible for ensuring a seamless and hospitable experience for our patients, while also maintaining efficient operations and collaborating with our care team.Key ResponsibilitiesProvide exceptional client...


  • Los Angeles, California, United States Virtual Full time

    Drive Client Experience ExcellenceA leading non-profit organization is dedicated to delivering exceptional client experiences and enhancing patient care. We are seeking a seasoned Client Experience Manager to spearhead our client experience initiatives and contribute to our mission of excellence.Key Responsibilities:Client Feedback and InsightsAnalyze client...

  • Experience Manager

    7 days ago


    Los Angeles, California, United States Ulta Beauty Full time

    Job Title: Experience ManagerAt Ulta Beauty, we're seeking a highly motivated and experienced leader to join our team as an Experience Manager. As a key member of our leadership team, you will be responsible for driving sales growth, improving guest satisfaction, and developing a high-performing team of stylists, estheticians, and sales associates.Key...

  • Experience Manager

    1 week ago


    Los Angeles, California, United States Wasserman Media Full time

    Job Title: Manager, GrowthWasserman Media is seeking a highly skilled and motivated Manager, Growth to join our Experiential team. As a key collaborator in the development of new business proposals, you will be responsible for ensuring that our responses are grounded in research and insights, developed with creativity and pragmatism, and meet the high...


  • Los Angeles, California, United States Stanford Health Care Full time

    Job Title: Patient Care ManagerWe are seeking a highly skilled and experienced Patient Care Manager to join our team at Stanford Health Care. As a Patient Care Manager, you will be responsible for leading a team of healthcare professionals to provide high-quality patient care and services.Key Responsibilities:Lead and manage a team of healthcare...


  • Los Angeles, California, United States TBHE LA Full time

    Job Title: Assistant Experience ManagerAt TBHE LA, we are seeking a highly motivated and organized Assistant Experience Manager to join our team. As a key member of our operations team, you will assist the Experience Manager in the daily operations of running the store, including leading a team of Experience Ambassadors and delivering a great customer...


  • Los Angeles, California, United States Better Talent by Laveer & Co. Full time

    Operations Experience ManagerAt Better Talent by Laveer & Co., we're seeking an exceptional Operations Experience Manager to join our team. As a key member of our operations department, you will be responsible for delivering five-star hospitality services to our guests, partners, and employees.Key Responsibilities:Oversee and optimize operations department...


  • Los Angeles, California, United States TBHE LA Full time

    Job OverviewThe Black Hair Experience (TBHE) is an innovative and interactive space that celebrates the beauty and culture of black hair. As an Assistant Experience Manager, you will play a key role in delivering an exceptional customer experience and supporting the Experience Manager in the daily operations of the store.Key Responsibilities:Assist the...