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Bilingual Patient Advocate

2 months ago

Los Angeles, California, United States Elevate Patient Financial Solutions Full time
Job Summary

Elevate Patient Financial Solutions is seeking a highly skilled Bilingual Patient Advocate to join our team. As a key member of our team, you will play a critical role in connecting uninsured hospital patients with programs that cover their medical expenses.

Key Responsibilities
  • Screen uninsured hospital patients to determine eligibility for federal, state, and county medical or disability assistance
  • Complete applications and follow through until approved
  • Provide exceptional customer service skills at all times
  • Participate in ongoing trainings to stay up-to-date on government programs and regulations
  • Maintain accurate and timely documentation in our company systems and hospital systems
  • Collaborate with hospital staff, case managers, social workers, and financial counselors
Requirements
  • High School Diploma or GED preferred
  • Prior hospital experience preferred
  • Adaptability when dealing with changing processes, computer systems, and government programs
  • Professional experience working with state and federal programs
  • Exemplary critical thinking skills
  • Ability to multitask and function in a fast-paced environment
Benefits
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401K plan with 100% match for the first 3% and 50% match for the next 2%
  • 15 days of PTO and 7 paid holidays
  • Pet insurance and employee referral bonus program

Elevate Patient Financial Solutions is an Equal Opportunity Employer. The salary for this role will be based on a variety of factors, including internal equity, experience, education, location, and specialty. This is not a promise of a particular wage.