Technical Support Specialist
7 days ago
At Net2Source Inc., we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving technical issues, and ensuring that our customers receive the best possible service.
Key Responsibilities:- Technical Support: Provide technical support to customers via phone, email, or in-person, resolving technical issues and answering questions related to computer hardware and software.
- Order Processing: Process customer orders, track inventory, and maintain accurate records of customer interactions.
- Inventory Management: Manage stockroom inventory, maintain re-order thresholds, and ensure that all IT products are properly stocked and maintained.
- Reporting: Generate reports on PC inventory, installation, and end-of-life activities, as well as provide data analysis and summary of data being tracked.
- Other Duties: Perform other duties as assigned by the Enterprise Workstation Services Manager or PC Install and Support Services Team Lead.
- Education: Associate's degree in a computer-sciences related field, or equivalent and demonstrable training and experience.
- Experience: One (1) or more years' experience as a full-time professional in the field of information technology, with a strong grasp of computer hardware and software fundamentals.
- Certifications: Microsoft certifications are a plus.
- Excellent Communication Skills: Excellent interpersonal communication, customer service, problem-solving, and time-management skills.
- Technical Skills: Strong grasp of computer hardware and software fundamentals, with ability to perform heavy lifting.
We offer a competitive salary and benefits package to the right candidate. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Analyst
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Chattanooga, Tennessee, United States The McCallie School, Inc Full timeJob TypeFull-timePosition OverviewThe Information Technology Department at The McCallie School, Inc. is looking for a dedicated IT Support Specialist. This role is essential in providing first-line assistance to students and staff, focusing on the troubleshooting and resolution of issues related to various computing devices, including desktops, laptops,...
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Desktop Support Specialist
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