Advanced Registration Specialist IV
2 weeks ago
Position Overview
We are seeking a highly skilled individual to fulfill the role of Specialist IV within the Office of the Registrar. This position is pivotal in providing exceptional support and expertise in student registration processes.
About the Institution
Sam Houston State University is a distinguished institution with a commitment to fostering a vibrant academic community. Our university is dedicated to promoting a balanced environment that merges a serene natural setting with access to urban conveniences.
Key Responsibilities
- Deliver advanced assistance via phone, email, and in-person interactions regarding student registration.
- Address complex inquiries related to registration with comprehensive knowledge of the student registration system.
- Guide students through processes such as adding, dropping, and resigning from courses.
- Support system upgrades, troubleshoot issues, and implement changes as directed by leadership.
- Collaborate effectively with various campus departments to enhance service delivery.
- Maintain and assess data to ensure operational efficiency.
- Contribute to the development of internal policies and procedures to streamline operations.
- Assist in creating training materials and conduct sessions for both students and staff.
- Engage in required training workshops to stay updated on best practices.
- Prepare and review official university documents and reports.
- Conduct research to support information dissemination.
- Participate in special projects and facilitate meetings as necessary.
Qualifications
The ideal candidate will possess a Bachelor's Degree in a relevant field along with two years of pertinent experience. Experience in higher education and specialized roles is preferred. A combination of education, experience, and training that meets the necessary knowledge and abilities will be considered.
Skills and Attributes
Successful candidates will demonstrate:
- Strong verbal and written communication abilities.
- Problem-solving skills with a capacity for innovative thinking.
- A collaborative approach, valuing diverse perspectives.
- Understanding of institutional policies regarding student records.
- Technical proficiency to enhance operational processes.
Work Environment
This position may require occasional extended hours during peak registration periods. A portion of the role may be performed remotely, subject to supervisor approval.
Equal Opportunity Statement
Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer, committed to fostering a diverse and inclusive workplace.
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