Front Desk Coordinator
16 hours ago
**Job Title:** Front Desk Coordinator
Job Summary:We are seeking a highly organized and customer-focused Front Desk Coordinator to join our team at Mountaineer Casino Resort. As the first point of contact for guests, you will be responsible for providing exceptional service and ensuring a seamless check-in experience.
Key Responsibilities:
- Coordinate all hotel reservation activity, including room assignments and key management.
- Verify guest credit and establish payment methods.
- Manage room availability and guest accounts using our hotel computer systems.
- Process payments, balance cash accounts, and perform simple bookkeeping activities.
- Resolve guest complaints and ensure their satisfaction with their room.
Requirements:
- A high school diploma or equivalent is required.
- Excellent communication skills and a friendly disposition are essential.
- The ability to work in a fast-paced environment and handle stressful situations is necessary.
- You must be available to work all shifts and willing to assist with various tasks as needed.
Estimated Salary:** $35,000 - $45,000 per year, depending on experience.
Benefits:** A competitive salary, opportunities for advancement, and a comprehensive benefits package are just a few perks of working at Mountaineer Casino Resort.
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