Fitness Services Representative
7 days ago
At Planet Fitness, we're passionate about providing a supportive and motivating environment that helps people achieve their fitness goals. Our mission is to enhance people's lives with an affordable, high-quality fitness experience.
Job SummaryWe're seeking a Fitness Services Representative to join our team in creating a positive member experience. As a key member of our staff, you'll provide exceptional customer service to our members, prospective members, and guests, ensuring they feel welcome and supported throughout their fitness journey.
Main Responsibilities- Greet members, prospective members, and guests, providing a friendly and approachable atmosphere.
- Handle all front desk activities, including answering phone calls, checking members into the system, new member sign-ups, and conducting tours.
- Facilitate necessary updates to member accounts, responding to questions and concerns in a timely and professional manner.
- Maintain the neatness and cleanliness of the club, contributing to a positive and motivating environment.
- Closely manage shift operations, ensuring a smooth transition for the next day.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are essential.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.
- Strong listening skills with the ability to empathize and problem-solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
$13.00 per hour
Why Join Us?As a Fitness Services Representative at Planet Fitness, you'll be part of a dynamic team dedicated to helping people achieve their fitness goals. You'll enjoy a supportive and motivating work environment, opportunities for growth and development, and the satisfaction of making a difference in people's lives. With over 2,000 locations across the United States and internationally, there are plenty of opportunities to advance your career and shape the future of our brand.
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