Front Desk Coordinator

2 days ago


New Paltz, New York, United States Mohonk Mountain House Full time
Job Summary:
We are seeking a highly skilled Front Desk Clerk to join our team at Mohonk Mountain House. As a key member of our front office, you will be responsible for providing exceptional customer service, handling guest check-ins and check-outs, and managing the front desk operations with efficiency and professionalism.

About the Role:
The ideal candidate will have prior experience in hospitality or customer service, excellent communication skills, and the ability to work well under pressure. You will be required to process transactions accurately, handle cash and credit payments, and maintain a high level of attention to detail. If you are a team player who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.

Responsibilities:
  • Process guest check-ins and check-outs efficiently and accurately
  • Handle cash and credit transactions with precision and accuracy
  • Maintain a high level of attention to detail in all aspects of the job
  • Provide exceptional customer service to guests at all times
  • Work collaboratively as part of a team to achieve goals and objectives

Requirements:
To be successful in this role, you will need:
  • A high school diploma or equivalent
  • Prior experience in hospitality or customer service
  • Excellent communication and interpersonal skills
  • The ability to work well under pressure and meet deadlines
  • A high level of attention to detail and organizational skills

What We Offer:
We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, plus benefits and opportunities for career growth and development.

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