Front Desk Coordinator

5 days ago


New Bedford, Massachusetts, United States The Oaks Full time
The Oaks is an equal opportunity employer seeking a skilled Front Desk Coordinator to join our team. As a key member of our front office staff, you will be the first point of contact for guests and visitors, providing exceptional customer service and ensuring a warm welcome to our facility.

In this role, you will have the opportunity to work in a fast-paced environment, utilizing your excellent communication skills and ability to multitask with ease. Your attention to detail and organizational skills will be essential in maintaining accurate records and managing incoming calls and messages.

We are committed to providing a safe and supportive work environment that promotes growth and development. If you are a motivated and results-driven individual who thrives in a team-oriented setting, we encourage you to apply for this exciting opportunity

Estimated Salary: $35,000 - $45,000 per year

About the Role:

Key Responsibilities:
  • Provide exceptional customer service to patients, families, and staff
  • Manage incoming calls and messages, responding promptly and professionally
  • Maintain accurate records and files, ensuring confidentiality and security
  • Assist with patient admissions, discharges, and transfers


Requirements:
  • High school diploma or equivalent required; secretarial science degree preferred
  • At least 6 months of experience in a clerical role; healthcare experience a plus
  • Proficient in Microsoft Office Suite, including Word, Excel, and Outlook
  • Excellent communication and interpersonal skills


What We Offer:
  • A competitive salary range of $35,000 - $45,000 per year
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment
  • A comprehensive benefits package, including medical, dental, and vision insurance


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