Program Manager, Delivery Specialist

2 days ago


Tempe, Arizona, United States Amazon Full time
About the Role

We are seeking a highly skilled Program Manager to join our Delivery team at Amazon. As a Program Manager, you will be responsible for leading cross-functional programs and projects, ensuring successful delivery and driving business growth.

Key Responsibilities
  • Develop and implement program strategies, effectively leading and motivating teams.
  • Manage and oversee various cross-functional programs, ensuring successful delivery.
  • Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
  • Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
  • Foster collaboration with internal and external partners to optimize resource allocation and project success.
  • Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
  • Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
  • Identify and mitigate risks, preventing them from escalating into major issues.
  • Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
  • Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
  • Manage and communicate project budgets effectively.
About the Team

Our Delivery team is responsible for ensuring the successful delivery of programs and projects across various business lanes. We are a dynamic and collaborative team that values innovation, creativity, and customer satisfaction.

Requirements
  • Bachelor's degree in supply chain, business, engineering, finance, or related technical or quantitative field.
  • 3+ years of program or project management experience.
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
  • Experience using data and metrics to determine and drive improvements.
  • Experience working cross-functionally with tech and non-tech teams.
Preferred Qualifications
  • 3+ years of driving end-to-end delivery and communicating results to senior leadership experience.
  • 3+ years of driving process improvements experience.
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
  • Experience building processes, project management, and schedules.
What We Offer

Amazon is committed to a diverse and inclusive workplace. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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