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Strategic Travel Program Manager
2 months ago
We are seeking a highly skilled and experienced Vice President/Corporate Travel Manager to lead our Americas Corporate Travel Program. This role will provide strategic and operational leadership, fostering internal and external partnerships to deliver a best-in-class travel program that meets our business initiatives.
Key Responsibilities- Manage the business travel program at our banks, serving as an intermediary in providing staff support with external vendors.
- Oversee the on-site Direct Travel desk, controlling vendor contract management and performing chairperson roles for the vendor management team and competitive bidding process for travel-related third parties.
- Leverage travel industry expertise, reporting metrics, tools, and resources to provide the best solutions for our organization, proactively communicating with internal partners and leadership.
- Negotiate contracts and manage travel vendor programs, defining service level agreements and data protection and privacy standards.
- Develop a comprehensive reporting program to benchmark the overall travel program and provide recommendations for cost savings, improvements to service performance, delivery, and program enhancements.
- Serve as the key contact for all travel-related inquiries and policy clarifications.
- 7 years of relevant travel management experience or equivalent experience.
- Extensive corporate travel management, procurement, third-party risk management, and operations experience.
- Excellent organizational, analytical, and team management skills.
- Strong communication skills, both written and verbal, capable of communicating across all levels of the organization.
- Strategic thinking, superb time management, judgment, and problem-solving skills.
- Superior customer service skills.
- Solid proficiency with all areas of Microsoft Office and Outlook.
We offer a competitive salary range of $125K - $160K, depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a comprehensive benefits package, including health and wellness benefits, retirement plans, educational assistance, and training programs.
We are an equal opportunity employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.