Patient Access Coordinator
2 weeks ago
Key Responsibilities:
- Deliver outstanding customer service while maintaining professional telephone etiquette, ensuring patients are scheduled according to their individual requirements.
- Handle all incoming calls with a friendly and professional attitude.
- Employ EPIC scheduling and Patient Access protocols for accurate record-keeping.
- Participate in staff meetings and ongoing quality enhancement training sessions.
- Address patient concerns and escalate issues to management when necessary.
- High School Diploma or equivalent educational background.
- Proficient in computer operations and data entry tasks.
- Strong communication and organizational abilities.
- Experience in managing confidential information.
- Background as a Medical Assistant.
- Bilingual proficiency in Spanish and English.
- Familiarity with medical terminology.
- Experience in a healthcare setting.
- Ability to lift up to 25 pounds.
- Capacity to remain seated for extended periods.
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Patient Access Coordinator
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Patient Access Coordinator
2 weeks ago
Edmond, Oklahoma, United States Variety Care Full timePosition: Patient Access SpecialistKey Responsibilities: Deliver outstanding customer service and maintain professional telephone etiquette while scheduling patient appointments according to their requirements. Manage incoming calls with a friendly and professional attitude. Employ EPIC scheduling systems and Patient Access protocols for accurate...
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